Security Officer Dispatch - Overnight

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Madison, WI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional at a leading financial institution location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this dynamic role, you will help maintain order, provide outstanding customer service, and contribute to a people-first team built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities for a financial services location.
• Monitor communication systems, alarms, cameras, and/or incoming calls to receive, prioritize, and relay information to on-site personnel, supervisors, and/or emergency responders as needed.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, documenting details and sharing timely updates with appropriate contacts.
• Maintain dispatch logs, activity reports, and other records related to incidents, visitor concerns, and/or operational issues in accordance with site procedures.
• Help to support access control, after-hours inquiries, and/or coordination of security-related responses across the location while following established post orders and communication protocols.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A college degree is required.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.