Security Officer - Welcome Desk Attendant

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Welcome Desk Attendant in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Front Desk professional in a dynamic retail location, serving as the first point of contact for visitors, tenants, and staff. In this stationary role, you will help support security-related operations through strong communication, access monitoring, and exceptional customer service. Bring our agile, reliable, and innovative values to life while working with integrity and teamwork in a people-first culture.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out site-specific procedures, visitor reception activities, and assigned security-related policies for a retail location.
• Monitor access to the location by greeting visitors, verifying credentials as appropriate, issuing passes, and documenting arrivals, departures, and deliveries.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with site contacts, tenants, vendors, and/or emergency personnel as needed.
• Support front desk operations by answering phones, directing guests, maintaining visitor logs, and reporting unusual activity or maintenance concerns through established channels.
• Help to deter unauthorized access and policy violations through attentive observation of the lobby and entry areas, while providing professional assistance to customers and staff.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.