General IT Support

Culmen International, LLC is hiring for a General IT Support to provide professional general IT services in support of the Commanding Officer (CO), Executive Officer (XO), Director for Administration (DFA), Deputy DFA, and Director for Resource Management.

The position is located at Wright-Patterson Air Force Base, Ohio.

As part of a government manned and led IT team:

Assist in monitoring, open, assign, update, and close command trouble tickets in up to four (4) separate ticketing systems (Daily).
• Assist in installing command desktop software and provide customer desktop support for Windows, Apple IOS and various Linux distributions workstations (Weekly).
• Assist in coordinating with hardware technicians and software administrators when Level 2 or Level 3 support is required (Weekly).
• Assist in the command's compliance and implementation of Cybersecurity Certificate to Operate (CTO) processes (Daily).
• Assist in maintaining command software licensing records and deploy software packages as required (Monthly).
• Assist in tracking all command IT requests through the appropriate trouble ticketing system (Daily).

• Active DoD Secret Clearance.
• High School Diploma.
• Minimum of 2 years' experience in information technology services.
• DoD 8570 IAT Level II certification.
• Customer Service skills.
• Qualify for CAC issuance and IT access.
• Comply with Cybersecurity and Security protocols per DoDM 5200.2.
• Comply with recurring Operations Security (OPSEC) training requirements.

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)

• 401k - Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.