Medical Director

Medical Director

Clinic Team

Damien Center Values

Dignity-Collaboration-Accountability-Access-Quality-Innovation

Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.

Position Summary:

The Medical Director serves as the senior physician leader at Damien Center and is responsible for the overall clinical direction, quality, and integrity of medical care delivery across the organization. This role provides direct oversight of medical providers and clinical quality functions, ensuring the delivery of high-quality, evidence-based, patient-centered care with a strong emphasis on HIV treatment, prevention, and whole-person health.

The Medical Director is responsible for establishing clinical standards of care, supporting provider performance and development, and ensuring compliance with applicable regulatory, quality, and programmatic requirements, including those related to HRSA, FQHC, and Ryan White-funded care. This role also supports the advancement of innovative, low-barrier models of care that improve access, retention, and health outcomes for the patients and communities Damien Center serves.

Duties and Responsibilities:

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.

• Provide clinical leadership across all medical services, including HIV care, primary care, prevention, and sexual health services.
• Establish, implement, and maintain clinical protocols aligned with current standards and best practices, including CDC, HRSA, and IDSA/HIVMA guidance.
• Ensure excellence in HIV care outcomes, including viral suppression, retention in care, and adherence to evidence-based treatment guidelines.
• Lead adoption and advancement of innovative care models such as rapid start ART, same-day PrEP, and low-barrier access to care.
• Serve as the clinical authority on complex patient care issues and provider consultation needs
• Directly supervise all medical providers, including physicians, nurse practitioners, Psychiatric Mental Health Nurse Practitioner (PMHNP), and physician assistants.
• Establish provider expectations related to productivity, panel size, documentation, patient access, and quality outcomes.
• Conduct provider performance evaluations and provide coaching, mentorship, and clinical leadership.
• Support recruitment, onboarding, retention, and professional development of medical providers.
• Foster a culture of accountability, collaboration, inclusion, and continuous improvement across the medical team.
• Oversee clinical quality programs and directly supervise staff responsible for quality improvement and performance measurement.
• Monitor and improve key clinical and operational metrics, including viral suppression, third next available appointment, no-show rates, patient engagement, and continuity of care.
• Ensure compliance with HRSA FQHC requirements, Ryan White program standards, and all applicable regulatory and accreditation expectations.
• Lead and support quality improvement initiatives using data-driven approaches to improve patient outcomes and care delivery.
• Partner on clinical risk management, patient safety, and standardization of care practices.
• Collaborate with executive leadership on clinical strategy, service line development, and long-term planning.
• Support integration of behavioral health, oral health, substance use services, and social determinants of health into medical care delivery.
• Advance innovative programs including sexual wellness services, outreach-based care, telehealth, and other emerging care models aligned with Damien Center's mission.
• Partner closely with the Senior Director of Health Operations to ensure alignment between medical care delivery and clinic operations.
• Collaborate with Support Services, Community Health, Behavioral Health, Dental, and Pharmacy teams to ensure coordinated, whole-person care.
• Serve as a key clinical voice internally and externally with hospitals, health systems, public health agencies, and community partners.
• Support advocacy, education, and community engagement efforts related to HIV care, prevention, and health equity.
• Participate in leadership meetings, organizational planning, and cross-functional decision making.
• Support budgeting, staffing models, provider scheduling, and resource allocation for clinical programs.
• Ensure appropriate documentation standards and effective use of the Electronic Medical Record (EMR)
• Perform other duties as assigned.

Education and/or Experience:

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required. Board certified or board eligible in Internal Medicine, Family Medicine, or Infectious Disease. Minimum of 8 years of clinical experience, with significant experience in HIV care strongly preferred. Prior clinical leadership or supervisory experience preferred. Experience in a community health center, FQHC, or Ryan White-funded setting preferred.

*Work or lived experience may substitute for education requirements on a case-by-case basis.

Knowledge, Skills, and Abilities:

The Medical Director must possess deep expertise in HIV treatment, prevention, and the HIV care continuum, as well as a strong understanding of HRSA, FQHC, and Ryan White program requirements. Demonstrated commitment to health equity and serving marginalized and medically underserved populations is essential. The role requires strong leadership and team development skills, along with the ability to interpret data and lead clinical quality improvement efforts. Excellent communication and collaboration skills are required, as well as strong organizational and problem-solving abilities. Proficiency in electronic medical records and healthcare systems is also required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

The individual in this role must demonstrate the highest level of integrity, professionalism, and confidentiality. The Medical Director must possess strong communication, organizational, and leadership skills, along with sound judgment, attention to detail, and the ability to adapt in a dynamic healthcare environment. The individual is also expected to maintain current knowledge of clinical best practices, regulatory requirements, and emerging trends relevant to their area of responsibility.

Physical Demands:

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects, including medical equipment and computer devices.

The employee may occasionally be required to bend, stoop, or assist with routine clinical activities.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to moderate.
• Individuals should maintain personal and professional competence and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.

FLSA Status: Salaried, Full-time, Exempt

Salary: Market Based Compensation

Benefits:

• 150 hours of PTO in the first year followed by 195 hours per year moving forward.
• 12 paid holidays
• Medical coverage options include a PPO plan or a HDHP.
• Dental & Vision plans
• Health Saving Account or Flexible Spending Account
• Dependent Care Flexible Spending Account
• Employee Assistance Program
• 403b Retirement Account with 5% matching and 100% vesting after 90 days
• Life Insurance @ 2 times the annual salary
• Voluntary Life Insurance Plan including spouse and child coverage options
• Short- & Long-Term Disability Plans
• Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
• Professional Development Opportunities
• Tuition Assistance
• Annual performance review that includes an annual performance-based salary increase

Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption.

Damien Center is an Equal Opportunity Employer

Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.

Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please apply at www.damien.org/job-opportunities

This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time.

Education and/or Experience:

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required. Board certified or board eligible in Internal Medicine, Family Medicine, or Infectious Disease. Minimum of 8 years of clinical experience, with significant experience in HIV care strongly preferred. Prior clinical leadership or supervisory experience preferred. Experience in a community health center, FQHC, or Ryan White-funded setting preferred.

*Work or lived experience may substitute for education requirements on a case-by-case basis.

Knowledge, Skills, and Abilities:

The Medical Director must possess deep expertise in HIV treatment, prevention, and the HIV care continuum, as well as a strong understanding of HRSA, FQHC, and Ryan White program requirements. Demonstrated commitment to health equity and serving marginalized and medically underserved populations is essential. The role requires strong leadership and team development skills, along with the ability to interpret data and lead clinical quality improvement efforts. Excellent communication and collaboration skills are required, as well as strong organizational and problem-solving abilities. Proficiency in electronic medical records and healthcare systems is also required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

The individual in this role must demonstrate the highest level of integrity, professionalism, and confidentiality. The Medical Director must possess strong communication, organizational, and leadership skills, along with sound judgment, attention to detail, and the ability to adapt in a dynamic healthcare environment. The individual is also expected to maintain current knowledge of clinical best practices, regulatory requirements, and emerging trends relevant to their area of responsibility.

Physical Demands:

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects, including medical equipment and computer devices.

The employee may occasionally be required to bend, stoop, or assist with routine clinical activities.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Please apply at www.damien.org/job-opportunities

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