AI Solution Manager

At Infoblox, every breakthrough begins with a bold "what if." What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

How we empower our people is extraordinary: we're recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honoree for three consecutive years; and what we build is world class: named CybersecAsia's Best in Critical Infrastructure 2024 - clear evidence that when first-class technology meets empowered talent, remarkable careers take shape.

So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next." In a world where you can be anything, Be Infoblox.

AI Solution Manager

We have an opportunity for an AI Solution Manager to join our Business Strategy team, reporting to the Strategic Programs Director. In this pivotal role, you will serve as the primary architect and champion of AI-powered solutions across Infoblox's global go-to-market organization - translating emerging AI capabilities into tangible business impact that accelerates revenue, improves customer outcomes, and empowers our field-facing teams.

Collaborating closely with Business Strategy, Field Sales, Solutions Engineering, Professional Services, Customer Development, and IT, you will identify, design, and scale AI solutions that transform how our customer-facing teams operate, engage customers, and drive growth. You will thrive in a fast-moving, high-visibility environment where bold thinking becomes real-world results.

Be a Contributor - What You'll Do

• Define and execute an AI solutions roadmap aligned with go-to-market priorities, partnering closely with Field Sales, Customer Development, Solutions Engineering, and Professional Services leadership
• Identify high-impact AI use cases across the sales cycle, customer success, and field operations - from opportunity identification through renewal and expansion
• Partner with IT and Business Strategy teams to evaluate, pilot, and scale AI tools and capabilities that serve customer-facing teams
• Lead solution design workshops and discovery sessions with regional and global field leaders to surface requirements and co-create AI-driven workflows
• Build and maintain governance frameworks to ensure responsible, scalable, and compliant deployment of AI solutions across the go-to-market organization
• Develop and track KPIs and success metrics to measure adoption, business impact, and return on investment for all AI solution initiatives
• Serve as an internal subject matter expert and thought leader on AI solutions - curating insights, communicating progress, and synthesizing learnings from across the organization
• Create enablement materials, playbooks, and executive-ready reporting to drive awareness, alignment, and adoption across field-facing teams
• Evaluate and manage third-party AI vendors, tools, and partnerships in collaboration with IT and Legal
• Represent go-to-market AI solution needs in cross-functional planning forums, OKR reviews, and strategic programs

Be Prepared - What You Bring

• 10+ years of experience in solution management, strategic programs, sales operations, or a related field within a B2B enterprise technology environment; candidates bring a depth of execution excellence and demonstrated leadership at scale
• Proven ability to design and implement AI or advanced technology solutions in a go-to-market or field operations context
• Experience leveraging AI tools, technologies, and methodologies (e.g., generative AI, Copilot, Glean, CRM AI features) to enhance decision-making and operational performance
• Strong cross-functional collaboration skills with a track record of influencing without authority across Sales, CS, Product, and IT stakeholders
• Exceptional executive communication skills - able to translate complex AI concepts into business value for field leaders, customers, and senior executives
• Demonstrated program and project management capabilities in a fast-paced, global environment
• Familiarity with SaaS business models, networking or cybersecurity solutions, and the enterprise sales cycle is a strong plus
• Experience with change management frameworks (e.g., Prosci) and driving large-scale technology adoption preferred
• BA/BS required; MBA or advanced degree in a relevant field preferred
• Ability to travel up to 25% to support global field engagement

Be Successful - Your Path

First 90 Days: Immerse in Infoblox culture, connect with Blox Buddies, and develop a comprehensive map of existing AI tools, initiatives, and gaps across customer-facing teams. Build key stakeholder relationships and align with the Strategic Programs Director on a prioritized AI solutions roadmap.

Six Months:

• Deliver at least two high-impact AI solution pilots with measurable adoption and documented business outcomes
• Establish an AI Solutions governance framework and KPI reporting cadence
• Build trusted relationships with functional owners across Field Sales, Customer Success, Solutions Engineering, Professional Services, IT, and Product

One Year:

• Scale proven AI solutions globally with a clear adoption curve and measurable impact on revenue productivity, customer engagement, or operational efficiency
• Lead a cross-functional AI Solutions community of practice to sustain momentum and drive continuous innovation
• Present AI Solutions program results and forward-looking roadmap to senior leadership

Belong - Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded - Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company MatchWe practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications.

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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