Billing Support Coordinator

REMOTE • CONTIGUOUS UNITED STATES

Billing Operations • Finance • Retail  

Are you a detail driven professional who thrives on accuracy, data integrity and keeping financial operations running smoothly? We are looking for a Billing Support Coordinator to support NCG’s billing, settlement and revenue operations processes. 

Come join National Co+op Grocers’ (NCG) collective movement towards a just, resilient and regenerative food system that is accessible for all! We are a business services cooperative that helps community-owned grocery stores thrive—strengthening local economies, promoting sustainable food systems, and empowering consumers. We are revolutionizing the grocery industry to make it work better for people and the planet!

This position will support the execution of billing, payment, settlements and administrative processes while ensuring accuracy, timeliness and data integrity across NCG’s revenue operations. This is an ideal position for a highly detail oriented and analytical professional with strong experience in finance or business operations, who enjoys working with complex data, billing, reconciliation and reporting processes. 

Primary Responsibilities:

• Create and prepare settlement files and statements for member co-ops ensuring all data is processed accurately and supporting documentation is posted to the NCG website according to deadlines.
• Assist Finance staff with monthly account reconciliation and routine reporting, helping ensure revenue and their related receivable transactions are properly recorded and supported.
•  Generate and review aging reports for past-due receivables and provide the Revenue Operations Senior Manager with a timely list of manufacturers requiring follow-up communication.
• Collaborate with Category Managers to review and approve monthly promotional cost increases submitted by manufacturers, ensuring accuracy and compliance with NCG requirements.
• Compile and maintain accurate up-to-date billing contact information, reports, summaries, and analyses of billing activity, providing the Revenue Operations Senior Manager with timely, clear, and reliable data for decision-making and reporting.
• Collect, update, and maintain consolidated coupon redemption data for member co-op payments and vendor billing, identifying inconsistencies and reporting discrepancies for resolution.

Qualifications:

• Associate degree in business, accounting, or a related field, or equivalent professional experience.
• Minimum of 3 years’ experience with business operations and interaction with large data sets utilizing multiple data sources (retailer, manufacturer, distributor, etc.).
• Minimum 1 year of experience with finance, accounting, or budgeting processes.
• Advanced Microsoft Office and Excel skills including the ability to work with large datasets and create well-structured reports for billing, reconciliation and analysis.
• Highly detail oriented, with a strong ability to maintain accuracy and data integrity across complex processes and documentation.

Compensation & Benefits

NCG offers a competitive salary and comprehensive benefits package, as an example:

• 4 weeks Paid Time Off
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions
• Company-paid life and disability insurance
• Company paid identity theft protection
• Matching 401(k) plan

This position is an hourly, non-exempt position with an hourly rate of $30.59.

Workstation Options

• Home Office (Contiguous U.S. excluding AK, CA, WA, HI and territories): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service.
• St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station).

Accessibility

NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. 

Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. 

No recruiters or agencies please.