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University of North Carolina Charlotte jobs

Academic Program Support Specialist

University of North Carolina Charlotte
$40,350 - $55,482
United States, North Carolina, Charlotte
May 04, 2026
Academic Program Support Specialist
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information




















Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 002547
NC Salary Grade Equivalency NC09
Classification Title University Program Associate
Working Title Academic Program Support Specialist
Salary Range $40,350 - $55,482
Anticipate Hiring Range $40,350 - $50,438
FLSA Status Non Exempt
Division Academic Affairs
Department College of Health & Human Svc (Col)
Work Unit College of Health & Human Svc
Work Schedule
8:00 am - 5:00 pm; Monday - Friday, with flexible scheduling possible. Occasional evening and weekend hours may be required, as necessary.

Teleworking up to one (1) day a week is possible after the onboarding period and approval.
Primary Purpose of Position
Collaborate with all CHHS unit program directors to support program needs, including:



  • Enrollment management support (including processing of pre-majors to majors, responding to information requests, graduate program info sessions, and building relationships with regional schools as pipelines to our programs)
  • Strategic marketing initiatives (graduate program recruitment campaigns, expanding potential internship opportunities)
  • Regional/State recruitment initiative support (planning & organization: registration, swag, banners, set-up, QR codes)
  • Work with the CHHS UComm representative to perform college website updates
Minimum Education/Experience
Required Minimum Qualifications:

Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties
This position provides journey level programmatic support to undergraduate and graduate programs in enrollment management support (including processing of pre-majors to majors, responding to information requests, graduate program info sessions and building relationships with regional schools as pipelines to our programs); strategic marketing initiatives (graduate program recruitment campaigns, expanding potential internship opportunities; regional / State recruitment initiative support (planning & organization: registration, swag, banners, set-up, QR codes) and maintainence of an up-to-date website, working with CHHS UComm representative, to ensure that information regarding programs, units and the College provide accurate information for recruitment and retention of students, using WordPress
Possession of journey-level skills to independently coordinate programmatic activities and functions is necessary. The ability to perform day-to-day functions of a program, plan and organize activities, and communicate and interpret program policy and procedures to support recruitment and retention efforts. Provide high-level customer service to internal and external constituents, and maintain accurate and detailed accounts and records. Work with programs to plan and coordinate program activities, manage events, and problem-solve website, recruitment, and enrollment management processes and procedural issues. May supervise other student workers.
Other Work Responsibilities
As determined by Dean.


Departmental Preferred Experience, Skills, Training/Education

  • Excellent written and verbal communication skills
  • Experience in higher education
  • Experience in enrollment management support
  • Experience in recruitment & retention
  • Experience with website updates
Necessary Licenses or Certifications
Work Location Dean's Office
Posting date 05/04/2026
Closing date 05/17/2026
Proposed Hire Date 06/15/2026
Contact Information
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report

  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.

  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have a Bachelors Degree or equivalent combination of training and experience?

    • Yes - I have a Bachelor Degree or higher
    • Yes - I have an Associates degree and at least two (2) years of experience related to position
    • Yes - I have a High School Diploma/GED and at least four (4) years of experience related to position
    • No


  4. *
    Do you have professional experience working in higher education facilities?

    • No
    • Yes


  5. *
    Please describe your professional experience with Enrollment Management.

    (Open Ended Question)


  6. *
    Please describe your professional experience with electronic media and/or website maintenance.

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

Applied = 0
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