Security Officer Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Desk Console in Omaha, NE, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be the welcoming first point of contact, helping to monitor access, assist visitors, and support security-related procedures with professionalism and care. This role offers the chance to deliver exceptional customer service, use technology with confidence, and make an impact through clear communication, teamwork, integrity, and the agile, reliable, innovative approach that defines Allied Universal.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by following site-specific procedures, verifying visitor access, and supporting security-related protocols for a healthcare location.
• Monitor lobby and reception activity, answer questions, direct patients, visitors, and staff, and document security-related concerns in a clear and timely manner.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel when appropriate.
• Support access control functions by checking identification, issuing visitor credentials, maintaining entry records, and helping to deter unauthorized entry.
• Observe cameras, alarms, and entry points from the front desk, report maintenance or security-related issues, and assist with emergency response activities as needed.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.