Production Support Engineer

As a Production Support Engineer, you will play a critical role in ensuring the stability, performance, and reliability of Tier 1 Asset Management platforms that support businesscritical investment and compliance operations.You will work at the intersection of engineering, data, and financial domain expertise, supporting highavailability systems while embracing AInative ways of working.

Your Skills & Experience

• Handson experience providing production support for enterprisescale, missioncritical applications.
• Strong experience supporting Tier 1 Asset Management or Financial Services platforms.
• Advanced SQL skills, including complex joins, performance analysis, and data validation.
• Solid understanding of the Asset Management domain, including trade lifecycle and downstream reporting.
• Working knowledge of Investment Compliance concepts and controls.
• Experience with Python for scripting, automation, or operational tooling.
• Familiarity with AIassisted or AInative approaches to monitoring, incident analysis, or operational optimization.
• Experience working in highavailability, productioncritical environments with strict SLAs.
• Willingness and ability to work flexible schedules, including evenings and weekends as required.

Set Yourself Apart

• Prior experience supporting investment compliance platforms or regulatory reporting systems.
• Experience integrating automation or AIdriven tools into production support workflows.
• Strong problemsolving mindset with a focus on proactive issue prevention.
• Ability to communicate clearly with both technical and nontechnical stakeholders.
• Experience working in global delivery or followthesun support models.

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

Pay Range: $102,000 - $155,000

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us athiring@publicis.sapient.com.

Your information will be kept confidential according to EEO guidelines.