Senior Business Analyst

Description

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Business Analyst to support the delivery, enhancement, and adoption of enterprise data and analytics products used across multiple DoD organizations.

In this role, you will work alongside government partners, engineers, and other industry teammates to translate operational and strategic requirements into scalable, production-ready solutions. You will contribute directly to product planning, execution, and continuous improvement-helping ensure capabilities are delivered efficiently, aligned to mission priorities, and positioned for sustained success.

This position offers the opportunity to work on a high-visibility, enterprise program at the intersection of data, analytics, and emerging AI technologies. Ideal candidates are motivated by mission impact, comfortable operating in complex stakeholder environments, and interested in building deep domain expertise while delivering capabilities with real-world national security outcomes.

Primary Responsibilities:

• Elicit, analyze, and document business requirements from Government stakeholders and program teams.
• Analyze and document customer needs, workflows, and use case requirements to support business and technical decision-making.
• Translate mission needs into functional requirements, user stories, and acceptance criteria.
• Analyze existing business processes and identify opportunities for improvement, automation, and optimization.
• Support development of process models, workflows, and business process documentation.
• Collaborate with product owners, engineers, data teams, and UX designers to ensure requirements are clearly understood and implemented.
• Support prioritization and refinement of product backlogs in alignment with program objectives.
• Conduct data analysis and develop insights to support decision-making and performance improvement.
• Collect, analyze, and assess user and customer analytic data to inform system changes and improvements.
• Assist in validation and verification of system functionality against business requirements.
• Support development of reports, dashboards, and metrics to track program performance and outcomes.
• Facilitate stakeholder meetings, workshops, and requirements sessions.
• Develop, test, and refine business processes and functional capabilities such as reports, dashboards, and other decision-support tools.
• Create and maintain a Customer Success Operations Plan (CUP) for managing all customer support-related aspects of the program.
• Support Service Portfolio Management operations to evaluate and prioritize future service investments.
• Plan, coordinate, and engage System stakeholders to understand and capture their objectives, priorities, and concerns.
• Assist the Government in defining, establishing, and maintaining Service Levels for all major services.
• Conduct customer relationship management operations to foster and maintain strong relationships with all customers.
• Implement and maintain an efficient, repeatable, easy-to-use Customer Use Case Intake and Solutioning process.
• Ensure alignment of business requirements with program goals, policies, and compliance standards.
• Design, build, publish, and maintain a service catalog covering System services.
• Support the Government in conducting program communications regarding the System.
• Design, build, publish, and maintain online training materials covering all aspects of using and operating within the System.
• Design, build, operate, maintain, and populate an Knowledge Management system.
• Participate in SAFe ceremonies including PI Planning, backlog refinement, sprint reviews, and retrospectives.

Basic Qualifications:

• Active Secret clearance with SCI eligibility.
• Bachelor's degree in Business Administration, Information Systems, Data Analytics, or related discipline and 8 years of relevant experience OR Master's degree in a related field and 6 years of relevant experience.
• Experience performing business analysis in large-scale IT or data-driven programs.
• Experience eliciting and documenting requirements using Agile methodologies.
• Experience analyzing business processes and recommending improvements.
• Experience working with cross-functional technical teams.
• Strong analytical, communication, and stakeholder engagement skills.
• Strong understanding of customer success operations and service portfolio management.
• Experience with data analytics, AI, and enterprise data platforms.
• Proven ability to translate business requirements into functional and technical specifications.
• Experience with stakeholder engagement and customer relationship management.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.

Preferred Qualifications:

• Active TS/SCI clearance.
• Experience operating within SAFe or Agile frameworks.
• Experience supporting DoD or Federal programs.
• Experience working with data platforms, analytics, or AI/ML solutions.
• Experience with business analysis tools (e.g., Jira, Confluence, or similar).
• Relevant certifications (e.g., CBAP, PMI-PBA, Agile certifications).
• Experience with service catalog management and service level agreements.
• Knowledge of knowledge management systems and processes.
• Experience supporting enterprise-scale digital transformation initiatives.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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