Security Officer Customer Care Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Care Patrol in Mountain View, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an unarmed officer in a healthcare location, where you will monitor and patrol assigned areas, support a welcoming environment, and help to deter security-related incidents through visible presence and routine rounds. This role offers the chance to deliver outstanding customer service, communicate with professionalism, and make a meaningful impact through teamwork, integrity, reliability, and a people-first approach.

Position Type: Full Time

Pay Rate: $25.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out site-specific procedures, following healthcare location policies, and supporting emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner while documenting security-related concerns and/or unusual activity.
• Conduct regular and random patrols throughout buildings, common areas, parking areas, and perimeter locations to help to deter unauthorized activity and identify security-related issues.
• Monitor access points and help to control entry and exit activity in accordance with site protocols, visitor procedures, and/or staff directions.
• Communicate with staff, visitors, patients, and Allied Universal leadership regarding incidents, assistance requests, and/or changing conditions at the location.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.