Medical Support Assistant
 Spectrum Healthcare Resources | |||||||
 United States, Maryland, Bethesda | |||||||
 May 12, 2026 | |||||||
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Medical Support Assistant
Job Description Medical Support Assistant
NIH Clinical Center | Bethesda, MD Spectrum Healthcare Resources is proud to offer an exceptional opportunity for a Medical Support Assistant to support the National Institutes of Health (NIH) at the worldrenowned NIH Clinical Center in Bethesda, Maryland. This is not a typical front-desk role. As a Medical Support Assistant, you are the first human connection for patients who travel from across the nation-and around the world-to receive care available nowhere else. Your work directly supports groundbreaking medical research and provides comfort, clarity, and dignity to patients and families at pivotal moments in their lives. If you are compassionate, detailoriented, and thrive in a fastpaced healthcare environment with real purpose, this role offers a career that truly matters. Position Overview
The Patient Support Services Department (PSSD) serves as the front line of the NIH Clinical Center, delivering exceptional customer service, patient registration, appointment coordination, and travel support. As a Medical Support Assistant, you will act as a trusted guide for patients and families navigating complex clinical research visits-ensuring accurate registration, smooth scheduling, clear communication, and a welcoming experience at every interaction. This is a longterm, fulltime position in a nationally respected healthcare environment. What You'll Do:
Serve as the Face of NIH Clinical Center
Minimum Qualifications
Preferred: Why Spectrum Healthcare Resources?
At Spectrum Healthcare Resources, we place people where their work makes a difference. Supporting the NIH means being part of a mission larger than yourself-advancing medical discovery while delivering compassionate care to patients who rely on it. If you're ready to be part of something extraordinary, apply today. For More Information Contact: Laura Hatcher 314-744-4156 Laura_Hatcher@spectrumhealth.com Company Overview: At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. EOE/Disabled/Veterans Location : Location US-MD-Bethesda Recruiter : Full Name: First Last Laura Hatcher Direct phone number 3147444156 Recruiter : Email Laura_Hatcher@spectrumhealth.com | |||||||