New

Program Manager

Spectrum Healthcare Resources

remote work

United States, Maryland, Bethesda

May 12, 2026

Program Manager

2026-25061

Category

Administrative - Program Manager

Facility

DOD / MTF - Maryland - National Institutes of Health (NIH)

Job Description

Program Manager - NIH Patient Support Services Dept (PSSD)

Bethesda, Maryland | Full-Time | On-Site Leadership Opportunity

At Spectrum Healthcare Resources, we are proud to support some of the most respected healthcare missions in the country, and this opportunity is one of the most impactful yet.

Spectrum Healthcare Resources has an Exciting Potential Opportunity for a Program Manager to support NIH located at the NIH Clinical Center in Bethesda, MD.

Managing operations at a 24/7/365 clinical research hospital is not a role for the faint of heart, and that is exactly what makes it extraordinary. As Program Manager for the PSSD, you will lead the people who are the first face patients see when they arrive at one of the most significant medical institutions in the world. Your leadership keeps the experience seamless, the standards high, and the mission moving forward.

Qualifications We're Looking For

Experience managing administrative or medical support staff, preferably in a healthcare or government environment

Certified Medical Assistant (CMA) designation preferred
Ability to perform all PSSD MSA functions when needed
Strong leadership, communication, and organizational skills
Proficiency with Microsoft Office and aptitude for learning NIH systems
Flexibility to support offshift coverage and assessments
Commitment to full-time, on-site work

Conditions of Employment

On-site presence required; remote work not permitted
Must successfully complete federal background investigation and obtain NIH PIV badge
Emergency Essential position - must report during adverse weather and closures
Compliance required with NIH Privacy Act, patient confidentiality standards, vaccination requirements, and conduct policies

What You'll Do:

Lead Staffing & Daily Operations
Drive Recruitment & Onboarding
Train, Coach & Manage Performance
Ensure Compliance, Reporting & Communication

Why Spectrum Healthcare Resources?

At Spectrum Healthcare Resources, you'll support one of the most respected healthcare institutions in the world while advancing your leadership career in a mission-driven environment. This role offers visibility, responsibility, and the opportunity to make a meaningful impact on patient care and clinical research every day.

Ready to lead at the center of medical discovery? Apply today.

For More Information Contact:

Laura Hatcher

314-744-4156

Laura_Hatcher@spectrumhealth.com

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE/Disabled/Veterans

Location : Location

US-MD-Bethesda

Recruiter : Full Name: First Last

Laura Hatcher

Direct phone number

3147444156

Recruiter : Email

Laura_Hatcher@spectrumhealth.com