Relocation Program Associate

• Implement and optimize Monday.com for effective task management and team collaboration.
• Provide training and support to team members as needed.

• Use AIM software or similar tools to manage and prioritize relocation requests efficiently.
• Ensure timely response and resolution to work orders, maintaining high service standards.

• Document, assign, and track tasks to ensure clear accountability.
• Keep project tracking systems up to date and accurate.

• Coordinate with moving companies and vendors to schedule manpower and workflows.
• Monitor vendor performance to ensure adherence to schedules and quality standards.

• Manage the invoice process, including timely entry, approval, and payment.
• Address discrepancies or delays by coordinating with finance teams.

• Oversee furniture inventory and ensure availability for relocation projects.
• Work with procurement teams to place orders for upcoming requirements.

• Use tools like Google Workspace, Microsoft 365, and other project management software to support daily operations.
• Streamline processes through efficient use of technology.

• Create design layouts using AutoCAD, 3D software, Adobe tools, and Canva when required.
• Provide visual aids to support project planning and presentations.

• Manage emails, digitize records, and handle ticket processing efficiently.
• Perform general administrative tasks as necessary.

• Perform physical tasks and assist on-site as needed.
• Maintain flexibility to work overtime or adapt to different roles as required.
• Performs other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Proactive, dependable team player who is committed to team's success
• Willingness to learn new skills and procedures and take ownership of them
• Effective organizational, multitasking, and prioritizing skills
• Ability to communicate effectively with management, customers, moving crews, and students
• Ability to follow directions and take pride in quality of work
• Successful working in a fast-paced environment with changing priorities
• Strong attention to detail
• Excellent customer service orientation desired with the ability to actively listen, elicit information, and comprehend customers' issues/needs
• Experience with logistics and/or scheduling preferred
• Experience or interest in interior design or space planning a plus
• Prior experience and proficiency in MS Word, Excel, and Google Suite (Drive, Calendar, Docs, Sheets) and competent with corresponding mobile apps using a work phone.

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.