New

LPN/Medical Assistant/EMT

Westfields Hospital

medical insurance, dental insurance, tuition reimbursement

May 13, 2026

Job Description

Westfields Hospital & Clinic

Job Title:

Clinic EMT

Job Code:

2200329

Leader Title Level:

Care Delivery Supervisor

Location:

Westfields Hospital and Clinic

Department:

Primary Care Clinic/Urgent Care

Final Approval (Dir. or VP Level)

Steve Massey

Date Approved:

November 2023

Date Revised:

November 2023

MINIMUM QUALIFICATIONS:

Education, Experience or Equivalent Combination:

HS Diploma or GED

Graduate of an accredited Medical Assistant Program OR

Graduate of EMT Training program OR

Licensed Practical Nurse Program

Licensure/ Registration/ Certification:

Current BLS Certification or obtain within 3 months of hire

EMT license OR

Wisconsin LPN License

Knowledge, Skills, and Abilities:

PREFERRED QUALIFICATIONS:

Education, Experience or Equivalent Combination:	At least 6 months recent (within the last 3 years) experience in a direct patient care setting
Licensure/ Registration/ Certification:	If staff obtain certification for Medical Assistant within 6 months, job code will be updated when certification is obtained.
Knowledge, Skills, and Abilities:	Experience with electronic medical record system preferred (EPIC)

POSITION SUMMARY STATEMENT:

This position is responsible for a variety of patient care duties and other related duties in the clinical setting. Under the supervision of a physician/provider/Registered Nurse, this position performs documentation of medical information, administration of medications/immunizations and treatments, as well as obtaining medical histories, vital signs, etc. The clinic assistant assists the Health Care providers in the timely delivery of services per physician/RN direction and according to Clinic polies and procedures. All programs and activities are designed to support the short and long term mission, vision, goals, and objectives of Westfields Hospital & Clinic.

Essential Duties:
	Maintains confidentiality by handling confidential materials in a responsible and discrete manner.
	Exhibits professional conduct in interactions with patients, other staff and outside vendors.
	Problem solves effectively by using sound judgement and taking appropriate action
	Communicates effectively by: shares information that others need, is direct-honest-constructive and listens/asks if not understanding something.
	Takes responsibility to maintain and enhance job related competence by identifying problems in the work area and seeks to find solutions while utilizing appropriate resources at all times.
	Assumes responsibility for self-development and growth by attending appropriate educational opportunities and department meetings.
	Maintains knowledge of Westfields Hospital and Clinic operations, policies, and procedures through participation in training, department meetings, and in-services.
	Manages time effectively by arriving for work on time, adhering to lunch/break times, completing work within scheduled time, assisting others as needed, makes calm-sensible decisions under various work situations.
	Follows all safety precautions, procedures and guidelines as defined by Westfields Hospital and Clinic policy.
	Provides patient/customer satisfaction by demonstrating concern for meeting internal and external customers' needs.
	Evaluates/Monitors work and determines if further steps are needed to meet patient's needs
	Demonstrates an attitude of concern, compassion and respect when dealing with patients
	Represents Westfields Hospital and Clinic in a positive way with all customers both on the phone and in person and serves as a role model for other employees
	Functions as part of the team by assisting in the orientation, mentoring, and training of new employees, maintaining a helpful and positive attitude and a willingness to take on new and different responsibilities not specifically outlined in the job description.
	Maintains a helpful and positive attitude with a willingness to take on new and different responsibilities, not specifically outlined in the job description
	Able to perform specific clinical duties of the department
	Works together as an organization following Living our Values and assuming best intent
	Consistently greets and utilizes our standard rooming process to room patients in a timely manner
	Organizes and contact Patient Access Department to make adjustments as needed to daily schedule and ensures appointment access to patients with acute needs for optimal patient care.
21.	Assists patients needs such as walking, transferring, dressing, collecting specimens, preparing for exams, paper work completion.
22.	Follows all Standard Processes. Completes Pre-Visit planning on all scheduled visits.
23.	Prepares/set-up exam/treatment rooms for patient and provider needs. Preps patient for medical interventions and assist provider/physicians as needed.
24.	Consistently and accurately obtains patient history, and follows standard rooming process.
25.	Completes all required screening forms, risk assessments, and other required items for visit type.
26.	Under direct supervision of provider/RN administers medication, treatments and immunizations.
27.	Relays relevant patient information to physician/provider; responds to patients per provider's instructions
28.	Communicates concerns relating to patient and/or staff to immediate supervisor in a timely manner
29.	Follows all steps in Inbasket and Refill standard process.
30.	Fulfills organizational responsibilities as assigned which may include providing a competent approach to communication and professional interactions with all employees, providers and patients
31.	Responds to urgent/emergent situations in the clinic space.
32.	Facilitate quality improvement initiatives, projects and department/committee meetings.
33.	May rotate among various departments within the clinic and to other clinic locations.
34.	Acts independently within scope of a medical assistant/EMT/RMA.
35.	Maintains established departmental policies and procedures, safety, environmental and infection control standards
36.	Create and support a culture of patient safety. This is demonstrated by identifying good catches and reporting of safety events.
37.	Understands and is able to seek out assistance in dealing with age specific populations
38.	Completes all other duties as assigned

Job descriptions are subject to change to accommodate organization or department needs.

ORGANIZATIONAL EXPECTATIONS:

Values

All colleagues are expected to live our values:

Excellence: We strive for the best results and always look for ways to improve.

Compassion: We care and show empathy and respect for each person.

Partnership: We are strongest when we work together and with those we serve.

Integrity: We are open and honest, and we keep our commitments.

Additional Expectations:

Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.
Maintains regular and timely attendance.
Protects confidentiality.
Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.
Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)

POPULATION SPECIFIC COMPETENCIES:

x Yes

Does this employee have direct patient contact?

* Identifies expected outcomes for a plan individualized to the patient or situation specific to the needs of the population served.

* Communicates effectively with patients, families, and team members.

* Integrates practices that supports patient safety, acknowledges variations in populations served.

* Anticipates the needs of the population served as well as the unique characteristics of the communities served.

* Anticipates the needs of the population in providing culturally responsive care and develops an individualized plan for patients and families.

LEADERSHIP RESPONSIBILITY:

This position does not supervise employees.

Critical Job Demands

Section 1:

Critical Demands	N/A 0%	Rare 1-5% (Up to a 1/2 hour)	Occa 6-33% (1/2 hour to 3 hours)	Freq 34-66% (3 to 5 hours)	Cont 67-100% (5 to 8 hours)
Standing - Remaining on one's feet in an upright position at a work station without moving about.
Walking - Moving about on foot.
Sitting - Remaining in a seated position.
Squatting - Assuming or maintaining a crouching position with the knees bent.
Reaching - Stretching out or extending to touch or grasp.
Lifting - Raising or lowering an object from one level to another (includes upward pulling).
Carrying - Transporting an object, usually holding it in the hands or arms, or on the shoulder.
Pushing/Pulling - Exerting force upon an object so that the object moves away/towards from the force.
Handling/Fingering - (includes typing, computer work, gripping, grasping, and pinching)

Section 2:

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work.

Note: During any patient handling task, if any caregiver is required to lift more than 35 lbs. of a patient's weight, assistive transfer devices should be used for the transfer.

HAZARD ASSESSMENT FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)
Please contact the employer Employee Health & Safety (EHS) with any questions or assistance related to the completion of the Hazard Assessment for Personal Protective Equipment (HAPPE) Form.
RELATED TO: Hazardous Substances and Harmful Physical Agents
Yes	No	Task Description	Potential Hazard	Hazard control	PPE Required
		Working with box cutters, knives or other sharp cutting devices.	Penetration	Cut away from body. Use proper tool for the job.		Safety knife or safety box cutter Cut resistant gloves Other ___________________
		Working with liquid chemicals, acids, or caustics (Examples: reprocessing, cleaners, disinfectants, laboratory chemicals). See MSDS online database for chemical list	Chemicals Flammables Toxic Gases Corrosives	Use only employer approved products. Use appropriate soaking containers with labels. Understand hazards of chemicals you use (read MSDS).		Goggles Chemical face shield Chemical resistant gloves Chemical resistant aprons Lab Coat Closed toe shoes Powered Air Purifying Respirator Other ___________________
		Exposed to extreme heat (Examples: Autoclaves, Blanket warmers, Ovens, Propane torches) or cold (Liquid Nitrogen, Winter temperatures).	Heat Cold Stress, Burns, Frostbite	Approach hot surfaces carefully. Use only approved liquid nitrogen dewars. Dispense only if trained.		Heat resistant gloves Cryogenic (cold resistant) gloves Goggles Face shield Other ___________________
		Driving or riding in motorized vehicle equipment as part of the job.	Vehicle crash, Impact	Absolutely no text messaging while driving. Refrain from cell phone use while driving.		Seat belt Other ___________________
		Working in extremely wet or slippery conditions or working in 24/7 operations where floors are wet from mopping.	Slip, Trip, or Fall	For wet areas, mop excess water regularly. Place warning signs. Select footwear carefully		Slip resistant shoes Rubber boots Other ___________________
		Preparing or handling hazardous drugs (Examples: cytotoxic drugs, chemotherapy agents).	Chemical Genetic damage Tumors	Receive training PPE Use of biological cabinet Spill procedures Waste disposal SOP		Gloves appropriate for chemical Disposable barrier gown Goggles N95/PAPR (spill cleanup) Ventilation Hood Other ___________________
		Medical/surgical procedures involving heat generating tools or equipment (Examples: cautery/ lasers).	Light radiation, burns to self or patient, smoke inhalation	Receive laser training. Awareness and knowledge to minimize surgical or procedural fires. Code Red training PPE Restricted access		Specialized laser safety glasses Other ___________________
		Working with or near ionizing Radiation Hazards (Examples: Radioactive sources, X-Rays).	Over exposure, Genetic damage	Warning signage PPE Waste and spill procedures Personal monitoring Shielding, distance		Lead Aprons Other ___________________
		Working near MRI.	Trauma resulting from missile effect	Restrict access Screening Signage
		Moving equipment/supplies.	Strain, Sprain	Proper body mechanics Get additional help Get Ergonomic help from EOHS.
		Dealing with agitated persons or disturbances.	Workplace violence, bodily injury, body fluid exposure	Training in verbal de-escalation techniques. Code Green procedure		Gloves (Clean) Barrier Gown or fluid resistant Lab Coat

HAZARD ASSESSMENT FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)
RELATED TO: Infectious Agents
Yes	No	Description	Potential Hazard	Hazard control	PPE Required
		PERFORMING OR ASSISTING WITH THESE TASKS:
		Potential for splash of blood/body fluid to face and clothing: examples but not all inclusive: suctioning, wound irrigation, eye & ear irrigation, close contact (within 3 ft.) of patient with frequent, productive cough, sigmoidoscopy, cystoscopy, colonoscopy.	Exposure to Infectious Agents	Hand hygiene before and after task PPE		Facial protection (mask plus goggles OR face shield) Gloves (Clean) Barrier Gown if anticipate splash
		Activity that requires touching patient's non-intact skin or mucous membranes.	Exposure to Infectious Agents	Hand hygiene before and after task PPE		Gloves (Clean)
		Activity that includes touching patient's blood/body fluid or contaminated items or environment, examples, but not all inclusive: disposal of urine, blood canisters.	Exposure to Infectious Agents	Hand hygiene before and after task PPE Use of Spill kits (as needed)		Gloves (Clean) Barrier Gown if anticipate splash Facial protection (mask plus goggles OR face shield) if anticipate splash
		Performing duties with sharp devices that could result in exposure to blood or body fluids.	Exposure to Infectious Agent/sharp injury	Use of sharps safety devices Avoid re-capping needles Proper disposal of sharps at point of care For reusable sharp, use safe transporting practices Use neutral zone for passing sharps PPE		Gloves (Clean vs. Sterile depends on the procedure) Facial protection (mask plus goggles OR face shield) if anticipate splash
		Entering rooms where patients with airborne diseases are treated.	Exposure to Infectious Agent/inhalation	Mask patient Place patient in airborne infection isolation room if available Limit entry into room Keep door closed PPE		Follow Communicable Disease Guidelines and Tuberculosis Control Plan to determine if N95 respirator, PAPR, or surgical mask is needed
		Work with specimens from patients with airborne diseases.	Exposure to Infectious Agent/inhalation	PPE Biological Safety hoods/cabinet instrumentation with automated/closed sampling mechanisms		N95 respirator or PAPR
		1. Procedures that enter deep tissue or body fluid, including but not limited to: Central IV insertion, placing a catheter or injecting material into the spinal canal or subdural space (myelogram, lumbar puncture, spinal/epidural anesthesia), breast biopsy, temporal artery biopsy, bone marrow biopsy, OB vaginal delivery, incision & drainage.	Exposure to infectious agents	Hand hygiene before and after procedures PPE		Gloves (Sterile) Barrier Gown Facial protection (mask plus eye protection or face shield plus mask required during these procedures)
		2. a. Procedures that enter subcutaneous tissue or are located in the skin structure, including but not limited to: Excision of mole, lump, or bump Excision of lipoma or sebaceous cyst, vasectomy	Exposure to infectious agents	Hand hygiene before and after procedure PPE		Facial protection (mask and eye protection required during these procedures if anticipate splash) Gloves (Sterile) Barrier Gown if anticipate splash
		2. b. Additional Procedures Shave biopsy, punch biopsy Joint injection, nerve injection, joint aspiration Peripheral IV insertion, ENT procedures Anal-rectal Biopsy	Exposure to infectious agents	Hand hygiene before and after procedure PPE		Gloves (Clean) Barrier Gown if anticipate splash Facial protection (mask and eye protection required during these procedures if anticipate splash)
		3. Handling Lab specimens in a laboratory	Exposure to infectious agents	Hand hygiene after removing gloves PPE Biological Safety hoods/cabinet Splash guard Instrumentation with automated/closed sampling mechanisms		Lab Coat ( fluid resistant) Gloves (Clean) Facial protection (mask plus eye protection or face shield plus mask required during these procedures)

Park Nicollet is looking to hire LPNs, Medical Assistants, and EMTs to join our Primary Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

As a part of our team, you will be providing care for patients which may include the following duties:

* Escorting patients to exam rooms and appropriately documenting necessary visit information and vitals such as height, weight, and blood pressure.

* Preparing and administering medications, and immunizations as directed by a clinician, RN or following standing orders.

* Perform and assist with procedures and treatments as directed by the clinician, such as administering, ear lavage, EKG's, and bladder scans.

* Ensuring all the components are of the standard rooming process are completed including medication reconciliation and pending refills, allergy review, immunization reconciliation, completion of appropriate forms and questionnaires to support clinical quality.

* Maintaining knowledge of, and complying with, all relevant laws, regulations and policies, procedures, and standards.

Required Qualifications:

This role requires a BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.

Must meet one of the following:

Licensed Practical Nurse (LPN): Graduate from an accredited school of practical nursing. Must maintain a current state license of practical nursing.

Medical Assistant (MA): Graduate from a Medical Assisting program accredited by "The Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES).

Emergency Medical Technician (EMT): Graduate of an accredited EMT program and current Minnesota EMT License

Preferred Qualifications:

One or more years of healthcare experience is desirable (preferably in a related field of medicine).

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!