Senior Consultant- Business Analyst

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

As a senior consultant- business analyst in the Data Services and Management Practice Area, you will collaborate with team members to conceptualize, deliver, and support healthcare technology initiatives for clients, partners, and stakeholders.

Serving as a business analyst, your day-to-day role as a NYSTEC consultant will include business and data analysis, critical thinking, and problem solving to support work across New York State healthcare and Medicaid-focused initiatives.

• Conduct current state assessments, and document existing Jira/JSM usage, solutions, and environments.
• Conduct stakeholder assessment, identifying and documenting key stakeholders, sponsors, and Jira/JSM user groups.
• Conduct readiness assessment, identifying opportunities to strengthen rollout readiness, adoption, and long-term sustainability.
• Define a target operating model and governance design to guide software rollout and long-term sustainability.
• Design and propose rollout and implementation strategies.
• Develop and drive a technical change management plan.
• Collaborate with stakeholders to understand business needs and challenges.
• Eliciting, documenting, tracing, and prioritizing business requirements.
• Documenting user stories/requirements that address project business objectives.
• Compiling and synthesizing analyses and findings into reports and other client deliverables (e.g., process flows, data flows, system architectures, context diagrams, use cases).

• Solid understanding of and experience with Jira and Jira Service Management (JSM)
• Effective critical thinking, problem solving, and analytical skills.
• Proficiency with translating complex analytic ideas into actionable insights for varied levels of audience.
• Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication.
• Experience in writing, gathering, and maintaining requirements and/or business rules.
• Proficiency with the Microsoft Office suite of products, with advanced skills in Excel and Word.

• Experience with Medicaid/Medicare policies and regulations.
• Experience using and analyzing data to inform decision-making.
• Experience performing data quality analysis to identify risks and opportunities.
• Understanding of data management.
• Experience working with and managing large, complex data sets.

• A bachelor's degree and 3-5 years of related experience in business, technical, scientific, or related discipline.
• An equivalent combination of advanced education, training, and experience will be considered.

It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Learn more about NYSTEC by visiting www.nystec.com.