Facilities Operations Manager

Facilities Operations Manager

Position Summary

The Facilities Operations Manager is responsible for overseeing the day-to-day operations of facilities maintenance, custodial, and grounds services within the Housing and Residence Life (HRL) building portfolio. This role includes managing the HRL fleet vehicles and ensuring that all facilities operations meet quality standards and are efficiently managed.

This role involves regular interaction with students, parents, and various stakeholders, requiring a high level of professionalism and empathy. The Facilities Operations Manager will work closely with the facilities management team to ensure timely and effective resolution of issues.

Responsibilities

• Oversee Daily Operations:Manage and coordinate with Facilities Management on maintenance, custodial, and grounds services to ensure smooth and efficient operations.
• Fleet Management:Oversee the management and maintenance of HRL fleet vehicles.
• Quality Assurance:Regularly meet with the Housing Zone Manager from Facilities Management to ensure quality standards are met and outstanding issues are resolved.
• Stakeholder Communication:Distribute communications to appropriate stakeholders regarding facilities operations and issues.
• Direct Communication:Communicate directly with students and/or parents to address and resolve facilities issues.
• Soft Skills Utilization:Employ strong communication skills, both written and oral, and demonstrate soft skills such as active listening, empathy, problem-solving, and adaptability.

Minimum Qualifications

• Education: Bachelor's degree
• Experience: Two years of relevant experience. An additional four years of experience may be considered in lieu of degree for a total of six years of relevant experience.
• Licensure/Certifications: None

Preferred Qualifications

• Experience: Experience in property management or a similar role.
• Training in conflict resolution or mediation.
• Strong facilities and building systems knowledge.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

Knowledge, Skills, & Abilities

• Strong written and oral communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Ability to remain calm and composed under pressure.
• Flexibility and adaptability in handling various situations.
• A positive and proactive attitude.

• Training in conflict resolution or mediation.

Salary Range

• The anticipated hiring range is $80,000-$90,000, commensurate with education and experience.

Position Type & Work Location

• This is an exempt-level, benefited position. Learn more about UVA benefits.

• This position is based in Charlottesville, VA, and must be performed fully on-site.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application Timeline

Application review will begin after June 15, 2026.

Additional Requirements

• Background checks will be conducted on all new hires prior to employment.
• This position will not consider candidates who require immigration sponsorship at this time.

How to Apply

Please apply online, by searching for requisition number R0083599. Complete an application with the following documents:

• Resume
• Cover Letter

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Contact

• For questions about the position, please contact Christopher Faught, Director of Operations, at hwp9ja@virginia.edu

• For questions about the application process, please contact Rich Haverstrom, Academic Recruiter, at rkh6j@virginia.edu

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.