New

Lead Operations Specialist

Baker Hughes Holdings LLC
life insurance, 401(k)
United States, Louisiana, Bossier City
May 20, 2026
Do you want to be part of a dynamic Services organization? Are you looking for a new challenge where you can drive operational excellence and resource optimization? Partnering with the Best Baker Hughes is a global energy technology company delivering innovative solutions across the energy value chain. Our Services organization supports customers through disciplined execution, operational excellence, and effective resource management to ensure safe, reliable, and efficient operations. Fueling Your Passion As an Operations Specialist - Services, you will play a key role in planning and executing field resource deployment to meet customer and business objectives. You will work closely with Customer Service Managers and crossfunctional teams to optimize workforce planning, support escalations, and deliver effective staffing strategies aligned with regional demand. You will operate within established service delivery frameworks, contributing to continuous improvement while ensuring alignment with standardized processes and business commitments. As an Operations Specialist, you will be responsible for: Planning and executing field resource deployment to meet customer requirements and business performance metrics. Interfacing with Customer Service Managers to manage escalations and ensure timely resolution of operational issues. Developing longrange forecasts for regional resource requirements based on customer demand and business growth plans. Creating and executing short and longterm staffing strategies, including recruitment, skills assessments, and workforce development initiatives. Collaborating with senior business leaders to define needs, communicate project approaches, and present outcomes. Implementing standardized project processes, procedures, and operational guidelines within the department. Supporting diverse customer accounts across the region while operating within defined contracts and service frameworks. Managing multiple priorities and projects simultaneously while ensuring alignment with business objectives. To be successful in this role you will: Have a Bachelor's degree from an accredited university or college (or) a high school diploma/GED with a minimum of 4 years of experience in Services. Have an additional minimum of 3 years of experience in Resource Management, Operations, or Service Delivery. Demonstrate strong oral and written communication skills. Possess strong interpersonal, leadership, and influencing capabilities. Be able to coordinate multiple projects and priorities in a fastpaced environment. Demonstrate effective analytical thinking and problemsolving skills. Exhibit strong organizational skills and attention to detail. Desired Characteristics Experience in oilfield services or energy industry operations. Familiarity with workforce planning, staffing strategies, and resource optimization tools. Ability to work effectively within a global matrix organization. Strong customerfocused mindset with a commitment to service excellence. Work in a Way That Works for You We recognize that individuals perform at their best in different ways. This role follows a standard working schedule: Monday - Friday, 7:00 AM - 4:00 PM Working with Us At Baker Hughes, our people are central to our success. We foster an inclusive, collaborative, and highperformance culture that enables individuals to grow, innovate, and contribute meaningfully. Working for You We offer a comprehensive and competitive benefits package designed to support your wellbeing and longterm success, including: Contemporary worklife balance policies and wellbeing programs Comprehensive medical and health coverage options Life insurance and disability programs Financial and retirement plans, including participation in companysponsored programs Performancebased incentives and additional voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found *here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Services Specialist - Field Svc Ops - UC About Us:* We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.