Software Engineering PMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

As a Software Engineer on the Cloud Infrastructure Automation team at Salesforce, you are part of a team that delivers automation tools, frameworks, workflows, and validation platforms across public cloud platforms including AWS, GCP, Azure, and Alibaba. You build and operate resilient distributed systems running across thousands of compute nodes in multiple data centers, contributing to open source technology and driving innovations that improve system availability, resilience, and performance. You bring an AI-first mindset to your engineering practice, using AI tools to move faster, build fluency across the stack, and contribute well beyond your core specialty.

Responsibilities:

• Design, develop, and operate resilient distributed systems and cloud infrastructure automation tools across public cloud platforms (AWS, GCP, Azure, Alibaba), using Infrastructure-as-Code practices with Terraform and containerization frameworks such as Kubernetes and Docker.

• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow - pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.

• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, and critically evaluate both human- and AI-generated code for correctness, quality, security, and performance.

• Participate in the team's on-call rotation to address complex problems in real time, balancing live-site management, feature delivery, and retirement of technical debt.

Required Qualifications:

• 10+ years of backend software development experience with deep knowledge of programming in Java, Go, Python, or Ruby, and experience owning and operating multiple instances of critical services.

• A demonstrated AI-first approach to engineering, including hands-on experience with AI development tools (e.g., GitHub Copilot, Cursor, Claude, OpenAI API) and advanced prompt engineering skills to produce reliable, secure, production-ready outputs.

• Experience with critical infrastructure services including monitoring, alerting, logging, and reporting applications, as well as agile development and Test-Driven Development (TDD) methodologies.

• Experience contributing to and maintaining shared system context - explicit repositories of system designs, constraints, and standards that enable AI to operate accurately and reliably.

Preferred Qualifications:

• Experience with distributed database systems and relational databases such as PostgreSQL.

• Familiarity with open source technologies such as Spinnaker or Zookeeper.

• Experience writing microservices on containerization frameworks such as Mesos

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.