Helpdesk / Service Desk Analyst 1

In-Person Interview Required!

Helpdesk / Service Desk Analyst 1
Atlanta, GA (100% Onsite | 24/7 Shift Work)
6 + Months
$17-$18/HR

Role
Provide frontline IT support, resolving hardware, software, and network issues on initial contact.

Responsibilities
Resolve or escalate desktop, Windows 10, printer, and phone issues.
Manage and prioritize multiple technical tasks independently.
Work flexible shifts, including nights and weekends.

Requirements
1-3 years of IT/computer support experience (preferred).
Skills: Strong customer service, troubleshooting, and communication.
Tech: Knowledge of LAN/WAN, Windows 10, and ticketing tools (BMC Helix preferred).

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.