New

Academic Program and Assessment Specialist

North Carolina State University

$60,000 - $64,000

life insurance, flexible benefit account, paid time off

May 21, 2026

Posting Information

Posting Number	PG194659EP
Internal Recruitment	No
Working Title	Academic Program and Assessment Specialist
Anticipated Hiring Range	$60,000 - $64,000
Work Schedule	Monday - Friday, 8am - 5pm; this position is eligible for flexible and hybrid work schedules.
Job Location	Raleigh, NC
Department	College of Design
About the Department	This position is situated within the main administrative management division within the College of Design. Student Services provides services for all levels of students, from undergraduate through graduate programs. The College of Design prepares designers who, in the broadest sense, shape the world. Design education is more than an attempt to teach a set of technical skills. The environment - including the spaces in which people live and work, the products they consume, and the messages they receive - has a powerful impact on how humans function in a society. Good design requires attention and sensitivity to social, economic, political, cultural and behavioral issues. The aim of all curricula in the College of Design is to develop the designer's perception, knowledge, skills and problem-solving abilities. The College of Design offers comprehensive undergraduate and graduate study in architecture, art + design, graphic design, industrial design and graduate studies in landscape architecture, through several degree programs, including the Ph.D. in Design. The college employs a selective admissions process that ensures a highly motivated and varied design community. As a result, entering design students consistently rank at the top of academic achievement at the University, and their graduation rate is the highest at NC State. This position is situated within the main administrative management division within the College of Design. Student Services provides services for all levels of students, from undergraduate through graduate programs.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The College of Design is seeking a collaborative, student-focused professional who is passionate about student success, community engagement, and academic support. This position plays a vital role in guiding students through their academic journey while fostering a supportive college experience. The ideal candidate will thrive in a dynamic environment, enjoy building relationships across campus, and bring strong organizational, communication, and advising skills to support both undergraduate and graduate student initiatives. Academic Support & Policy Advising (30%) Support and empower undergraduate and graduate students as they navigate their academic journey within the College of Design. This role provides proactive advising, policy guidance, and individualized support to help students overcome challenges, achieve academic success, and make informed decisions about their educational pathways. Key responsibilities include: Identify and support undergraduate design students experiencing academic challenges, including those on Academic Warning, Probation, or Suspension. Advise students on strategies for academic success, goal setting, and pathways toward continued progress and retention. Monitor and provide updates regarding students experiencing academic difficulties. Interpret and communicate College and University academic policies, helping students understand how course selection and academic performance impact their degree progression. Guide students through major transitions, including the Change of Degree Application (CODA) process, second majors within the College of Design, and transitions to majors outside the college. Provide updates and guidance on graduate academic policies and procedures in collaboration with Directors of Graduate Programs (DGPs). Assist in developing reports related to admissions, retention, graduation outcomes, and accreditation initiatives. Community Engagement & Leadership (30%) Help cultivate a welcoming, and vibrant student experience within the College of Design. This position plays a key role in fostering student engagement, strengthening community connections, and supporting initiatives that enhance student success and belonging. Key responsibilities include: Partner with student ambassadors, student organizations, and faculty advisors to strengthen the overall design student experience and foster a community environment. Contribute to the development and enhancement of the College of Design student ambassador program. Represent the college at select evening and weekend events, including Open House, Admissions Review Day, student organization meetings, and career workshops. Serve on university and college committees to support departmental and institutional initiatives. Coordinate and facilitate communication and activities across programs, ensuring smooth operations, effective scheduling, and timely completion of key deadlines. Student Transition & Career Development (10%) Support students' professional growth and transition into academic and career opportunities through collaborative programming, career engagement, and professional development initiatives. Key responsibilities include: Collaborate with the Director of Career and Academic Advising to expand internship opportunities and strengthen employer engagement and recruitment efforts. Develop and coordinate graduate student orientation programs and student engagement events. Partner with Career Services and The Graduate School to support professional development programming and career readiness initiatives. Graduation & Administrative Coordination (30%) Provide essential coordination and administrative support for graduation, admissions, and student records processes while ensuring a positive and seamless student experience. Key responsibilities include: Coordinate and support Fall and Spring commencement activities, including event logistics, program review, communications, and ceremony preparation. Serve as the primary point of contact for students regarding graduation-related questions and activities. Support graduate admissions processes to ensure a smooth onboarding experience for incoming students. Review academic records to verify completion requirements for graduate certificates. Perform additional duties and special projects as assigned by the Assistant Dean of Student and Academic Services.
Other Responsibilities	Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Education and Experience	Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications	Excellent interpersonal skills. Excellent organizational skills and experience. Excellent, demonstrable writing and communication skills. Demonstrated aptitude and experience with short and long-term project management (research, project development, implementation, evaluation and results reporting). Working knowledge of Google Drive, Microsoft Office, Adobe Creative Suite, MyPACK Portal
Preferred Qualifications	3+ years of higher education experience.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	05/21/2026
Anticipated Close Date	06/12/2026
Special Instructions to Applicants	Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references. If you have any additional questions, please contact Tameka Whitaker at tameka_whitaker@ncsu.edu

Position Details

Position Number	00108312
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	120101 - College of Design
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.