Office Manager

dormakaba is seeking an Office Manager based in Orlando, FL. The Office Manager is responsible for ensuring the completion of the region's day-to-day administrative tasks, assisting company and regional management in communicating and enforcing policies and improving the efficiency of administrative procedures. They will assist with the creation and execution of administrative and managerial best practices, provide guidance to the Regional Field Operations Manager and his or her direct reports, manage the regional office staff, and provide indirect leadership to the techs and other hourly employees.

HIRING SALARY RANGE: Base Salary $60,000 - $80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Plus annual bonus. Please visit our career site for more information on benefits.

• Manage, cross-train, and develop team of direct reports including the region's dispatchers and other support staff as assigned
• Lead and coordinate the Service Dispatchers, monitoring and organizing their daily work flow, and work with the Regional Service Manager to ensure maximum efficiency in service processes
• Collaborate with, and provide guidance to, the Regional Field Operations Manager and other member of the regional management team
• Assist employees with administrative and HR questions, directing to appropriate source for resolution as necessary
• Implement process and procedural improvements to ensure the timely completion of service tasks and related administrative responsibilities

• High School Diploma or equivalent
• Ability to multi-task in a fast-paced environment
• Strong software skills including MS Office suite (Outlook, Excel, Word, PowerPoint)
• 3 + years of office management experience

• Strong customer service orientation and experience in a field service environment
• Excellent written and verbal communication, time management and organizational skills
• Experience with all facets of billing and invoicing

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One
• Supporting your career development with our Tuition Reimbursement Program
• Robust culture supporting internal advancement with our Learn and Grow Program
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

We are at the heart of every place that matters. From automatic doors to cloud-based access management - as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter - apply now!

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