New 
Paratransit Reservation Specialist
 Sacramento Regional Transit District | |
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 May 22, 2026 | |
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The purpose of this position is to provide timely, accurate, and courteous customer assistance and information services to the passengers of the Paratransit Department and the general public. This position exercises responsibility for the receipt and computerized recording of trip requests and cancellations from customers, and for ensuring that the information is provided to the appropriate scheduling, dispatching, and/or driving staff in a timely manner. This position is responsible for a variety of customer service duties including answering phones, taking reservations, providing information, and performing a variety of clerical and record keeping functions related to transportation programs supported by the Paratransit Department. Incumbents are expected to exercise patience and discretion in a demanding call center environment. This is a general listing of job functions and does not represent a complete listing of the position's responsibilities.
Education and Experience: High School Diploma or equivalent. One (1) year previous customer service experience. Previous call center experience preferred. Computer skills are required. Previous experience in Paratransit scheduling preferred. Required Licenses and/or Certificates: None. The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application is required for this position. Applications, job announcements, and copies of the complete job description are available at our website at www.sacrt.com. A completed employment application must be submitted online no later than Monday, June 1, 2026, at 11:59 p.m. SacRT will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298. SacRT has a stand alone pension plan which is not part of, nor does it have reciprocity with CalPERS. SacRT is an Equal Opportunity EOE Employer - Minorities/Women/Disabled/Veterans. This position falls under the Amalgamated Transit Union. Please see job description PI284705365 Job distributed by JobTarget. Please see job description | |