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Student Services Analyst - Sign Language

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Mesa
May 23, 2026


Student Services Analyst - Sign Language

Job ID: 322787
Location: Mesa Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range

$52,525 - $68,282/Annually DOE

Grade

114

Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at https://www.mesacc.edu/.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:
  • Nationwide Medical, Dental, and Vision Coverage
  • Paid Time Off: Vacation, Sick Leave, and Personal Time
  • 20 Paid Observed Holidays
  • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
  • Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
  • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
  • Tuition Reimbursement for employees and dependents
  • Annual Professional Development Funding
  • Flexible Work Schedules

Employee Health & Wellness Programs:
  • District-Wide Wellness Program with Workshops and Webinars
  • Monthly Health & Wellness Calendar and Newsletter
  • Virta Diabetes Reversal Program and Support Groups
  • Employee Assistance Program (EAP)

  • Sight-On-Site Eye Care Services

  • Pre-Retirement Planning Events
  • Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)


Job Summary

Mesa Community College has an exciting opportunity in the Disability Resources and Support Services (DRS) team for a full time Student Services Analyst. This is a coordinated position that will provide access to all students and support services to students with hearing impairments which may include facilitating communication between students with hearing impairments and their hearing peers, faculty and other personnel. The candidate will coordinate Interpreters and provides access services in the classroom setting for class related activities, college sponsored events, department faculty meetings and prospective students.

SCOPE/DISTINGUISHING CHARACTERISTICS

This classification is responsible for coordinating accessibility services and accommodations for all students with disabilities, including coordinating communication access services such as sign language interpreters, captioning, and other support services.

This classification is distinguished from interpreting classifications in that the Access Coordinator does not provide interpreting services and does not require interpreter certification or licensure. However, knowledge of American Sign Language (ASL) and familiarity with interpreter services and Deaf culture are required to effectively coordinate communication access services and support students who are deaf or hard of hearing. Understand standards of practice/Code of Professional Conduct established by the Registry of Interpreters for the Deaf, Inc. (RID) and standard practices in interpreting/transliterating at the post-secondary level

Essential Functions

30% Conduct assessments to determine the needs of students with disabilities and provides access for deaf students. Develop and implement individualized support plans Advocate for student rights and access to services. Coordinate with other healthcare and service providers. Provide consultation and guidance to student and their families. Assist students in accessing educational and employment opportunities. Monitor and evaluate the effectiveness of support plans. Stay updated with standards of practice/Code of Professional Conduct established by the Registry of Interpreters for the Deaf, Inc. (RID) and current laws and regulations related to disabilities. Organize and facilitate workshops and training sessions. Maintaining detailed records and documentation of student interactions, provide guidance and consultation regarding allowable, reasonable accommodations in accordance with Federal and State law, The Rehabilitation Act, the ADA, and MCCD Policy and Procedure.

30% Provides academic accommodations to an assigned caseload of students, to support student learning, persistence, and degree completion. Provides onboarding and retention strategies, and holistic student success support to students. Implements Guided Pathways framework to program advice by acting as the primary liaison. Connecting students with academic and personal resources like tutoring, counseling, and career services. Provides ongoing, proactive outreach and follow up to ensure student learning and progress outcomes are met. Tracks caseload data and identifies at-risk students.

30% Assists with the development and delivery of training and professional development to the college community on topics related Federal and State law, the Rehabilitation Act, the ADA, and MCCD Policy and Procedure, Disability Resources and Support Services, and accommodation. Develops, maintains, and delivers presentations as necessary or workshops for assigned caseload. Coordinates, implements, and evaluates DRS processes and procedures. Makes recommendations for program improvements and accommodation recommendations using evidence-based assessments and strategies.

10% Continues to update on new assistive technology services, disability law, and service provision. Provides program management and coordination which may include operational planning or assessment. Other duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Desired Qualifications

A. Knowledge of the Rehabilitation act, Guided pathways, and the ADA

B. Two (2) or more years of experience providing professional-level academic advisement/academic accommodations for students with disability in a college or university setting

C. One (1) or more years of experience accessing, entering, and maintaining student data from a student information system such as Banner, Peoplesoft, or Degree Works

D. Experience developing and delivering group presentations, trainings, or workshops

E. Experience implementing student success strategies to increase persistence, retention, & completion rates of post-secondary education students

F. Knowledge of American Sign Language (ASL) and familiarity with interpreter services and Deaf culture are required to effectively coordinate communication access services and support students who are deaf or hard of hearing.

G. One year of relevant full-time MCCCD experience during the previous two years.

Special Working Conditions
  • Standard work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days
  • Required to sit for a prolonged period of time; viewing a computer monitor
  • May be required to travel or be assigned to another MCCD location
  • Travel to campus during interview/selection process will be at candidate's own expense
  • MCC does not sponsor individuals for work visas


How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials received after the application deadline will not be accepted and cannot be used for pay placement, except for verification of employment letters for relevant paid positions listed on the resume you submitted with your application.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers. Click on link for instructions on how to apply.

Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.

If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.

MCCCD is an Equal Opportunity Employer.

Posting Close Date

Open until filled

First Review 6/4/2026

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322787&PostingSeq=1

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