IT Enterprise Desktop System Administrator

Inova Fairfax Medical Campus is looking for an IT Enterprise Desktop Sys Admin to join the team. This role is Full-time Monday - Friday working 7am - 3:30pm and would be on call for an entire week once every 14 weeks (rotating scheduling with the team's coverage).

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.

• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

• Work/Life Balance: offering paid time off, paid parental leave.

IT Enterprise Desktop Sys Admin Job Responsibilities:

• Manages the installation of Windows end-user devices and peripherals based on a standard operating procedures and policies.

• Identifies and resolves more complex problems with the toolset. Communicates problem-solving measures taken for inclusion into the standard operating procedures and policies so that recurring problems can be resolved.

• Works imaging and installation tasks from a ticket queue.

• Makes recommendations to senior team members and management for larger updates of procedures/standards to improve efficiency of the imaging, installation and configuration process.

• Ensures that basic updates of documentation of procedures/standards on the proper imaging and configuring of operating systems software are complete and accurate.

• Proactively identifies and implements successful preventive measures for basic issues affecting desktops, printers and WOWs.

Minimum Requirements:

• Education: Associate degree (or additional relevant experience in lieu of degree)

• Experience: 1 year of experience in supporting a desktop environment with both basic administration and problem resolution and Microsoft Windows seven and Windows 10 and above issues.

Preferred Qualifications:

• IT Desktop support experience

• Experience working with break/fix and customer support

• Microsoft office proficiency