HUMAN RESOURCES (HR) SUPPORT HR GENERALIST 1 - 05262026-77899

Job Information

LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, MADISON COUNTY

These positions are located in the Human Resources Division - Employee Engagement - Region 4 HR Support Section.

For more information, visit the link below:
https://www.tdot.tn.gov/PublicDocuments/HR/Human-Resources-Division-Employee-Engagement-Section-HR-Support-HR-Generalist-1-V01-Final.pdf

This position is designed as hybrid 3 days in office, 2 days remote, following onboarding and training.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree.

Substitution of Experience for Education: Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Overview

The Human Resources (HR) Support HR Generalist 1 supports the Employee Engagement Section in planning, coordinating, and implementing activities that promote a positive workplace culture and reinforce TDOT's strategic priorities. This role supports core HR support functions by executing technical tasks, including routine HR transactions, employee relations activities, and onboarding processes.

The HR Support HR Generalist 1 ensures efficient and consistent delivery of HR services across TDOT Regions and Headquarters and contributes to an impactful employee experience by completing technical tasks, addressing standard employee inquiries, and promoting a culture of civility, engagement, and operational excellence. The position reports to the HR Support Team Lead in the Region.

Responsibilities

Assist with preparing and processing routine HR transactions, including advertisements, appointments, transfers, promotions, leave requests, and updates to employee data. Ensuring entries are accurate and compliant with departmental and state recordkeeping requirements, and coordinate with the Region HR Support Team to resolve discrepancies or issues.

Support new hire activities by coordinating logistics, preparing orientation materials, gathering required documentation, and assisting new employees with onboarding processes. Ensure new employees have a valuable and efficient experience that aligns with TDOT standards and fosters positive employee engagement.

Provide responses to standard employee inquiries related to HR policies, pay schedules, and basic benefit processes, escalating more complex or sensitive questions to senior staff when necessary. Deliver clear, consistent, and accurate guidance with professionalism and care.

Utilize the HR systems and processes to monitor and maintain employee files, records, and logs to ensure alignment with records retention standards. Assist in organizing and updating HR documents, onboarding checklists, and audit materials to support compliance and operational consistency.

Assist with coordinating recruitment-related logistics, including posting job vacancies on Tennessee and TDOT platforms, scheduling interviews, and organizing applicant documentation. Assist in monitoring and maintaining detailed records related to the candidate selection process and routing documentation for review and approval.

Participate in reviews of HR support workflows, tools, and work products to identify opportunities to increase consistency, improve accuracy, and strengthen compliance, ensuring that routine support functions align with TDOT HR policies and expectations.

Support leave program administration by maintaining accurate records and documentation for FMLA, workers' compensation, and other qualifying leave events. Collaborate with team members to ensure proper routing, tracking, and communication regarding leave-related matters.

Assist with delivering employee engagement programs by preparing communication materials, tracking participation, and coordinating logistics for activities, events, and campaigns. Promote a respectful, inclusive, and collaborative workplace culture.

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Communicates Effectively
3. Instills Trust
4. Organizational Savvy
5. Decision Quality

Knowledge:

1. Personnel and Human Resources
2. Customer and Personal Service
3. Law and Government
4. Administration and Management
5. Clerical

Skills:

1. Critical Thinking
2. Active Learning and Listening
3. Time Management
4. Service Orientation
5. Coordination

Abilities:

1. Inductive and Deductive Reasoning
2. Problem Sensitivity
3. Information Ordering
4. Oral Comprehension and Expression
5. Written Comprehension and Expression

Tools & Equipment

1. Computers
2. Phones
3. Copier/Scanner/Printer/Fax Machine
4. Calculator
5. Other Office Equipment as Required