SCHEDULING SPECIALIST

General Purpose of Job:

The Scheduling Specialist is responsible for creating a positive impression for each patient, family member, visitor, and staff member while performing the tasks of boarding endoscopy cases, maintaining physician schedules and admitting patients into the system.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Schedule and accurately board endoscopy cases into EPIC
• Accuracy in assigning ICD 10 codes to diagnosis
• Entering physician block schedules and building the endoscopy schedule in EPIC. Daily review of schedule for accuracy and updates and adjusts accordingly
• Consistently communicates with physician offices to assist with meeting scheduling expectations/needs
• Maintains the patient's medical chart in a timely, organized and accurate manner by insuring all forms are properly labeled and that each chart contains a consent for treatment.
• Interview patients upon arrival to department for the purpose of accurate identification in the system and insurance verification.
• Obtain signatures for and educate the patient about their general medical consent.
• Answers incoming telephone calls promptly and courteously, screening calls to determine appropriate person or response needed.
• Inventories and replenishes supplies for unit: such as office supplies, linen and pantry items.