New 
Registration Services Representative
 Mass General Brigham (Enterprise Services) | |
$17.71 - $25.28
| |
 United States, Massachusetts, Somerville | |
| 399 Revolution Drive (Show on map) | |
 May 26, 2026 | |
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Responsible for providing excellent customer service and efficiently registering patients in a healthcare facility. Collect accurate demographic and insurance information, verifying eligibility, and ensuring compliance with regulatory requirements.
Essential Functions -Greet patients and provide a warm and welcoming environment during the registration process. -Collect and enter patient demographic information accurately into the registration system, including name, address, contact details, and insurance information. -Verify patient insurance coverage, eligibility, and benefits by following established procedures and guidelines. -Provide exceptional customer service to patients, family members, and visitors. -Respond promptly and courteously to inquiries, provide accurate information, and address concerns or complaints in a professional manner. -Assist patients in completing registration forms and explain the registration process. - High School Diploma or Equivalent required - Experience in patient registration, customer service, or a related healthcare administrative role. 1-2 years preferred * M-F Eastern Business hours required for remote role; hours range between 8AM-6PM EST Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |