Microsoft 365 Administrator

What's the Short Version?

The M365 Administrator is responsible for the day-to-day administration, security, and optimization of SanMar's Microsoft 365 environment, supporting thousands of users across corporate offices, distribution centers, and remote locations, in partnership with the IT Infrastructure Team. This role supports the health and reliability of Teams, SharePoint Online, OneDrive, and the broader Microsoft 365 ecosystem - ensuring our workforce has secure, high-performing collaboration and productivity tools.

What Will You Be Doing?

• Administer and maintain Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Intune, and Power Platform.
• Monitor service health, capacity, and performance; respond to Microsoft 365 incidents and outages.
• Implement and enforce Conditional Access, MFA, and identity protection policies in alignment with security standards.
• Support audit and compliance activities (SOX, PCI-DSS as applicable).
• Administer Teams policies, governance, and lifecycle management for teams, channels, and meetings.
• Manage SharePoint site collections, permissions, and external sharing controls.
• Develop and maintain governance documentation, naming conventions, and architecture standards.
• Automate routine administrative tasks using PowerShell, Microsoft Graph API, and Power Automate.
• Evaluate new M365 features and roadmap items; recommend adoption where they deliver business value.
• Lead or contribute to migration and modernization projects (e.g., Teams Phone, Viva, Copilot).
• Serve as Tier 3 escalation point for the Service Desk on complex M365 issues.
• Partner with the Service Desk Supervisor to develop runbooks, knowledge articles, and end-user training.
• Open and manage support cases with Microsoft Premier/Unified Support.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• Bachelor's Degree in Information Technology, Computer Science, or related field; or equivalent professional experience
• 1-3 years of hands-on Microsoft 365 administration experience in a mid-to-large enterprise environment
• Microsoft certifications: MS-102 (M365 Administrator Expert), MS-700 (Teams Administrator), SC-300 (Identity & Access Administrator), or AZ-104
• Experience with Intune/Endpoint Manager and Windows Autopilot
• Experience with Microsoft Purview (compliance, DLP, sensitivity labels)
• Exposure to Power Platform governance (Power Apps, Power Automate, Power BI)
• Experience supporting a distributed workforce including warehouse/distribution operations
• Background in retail, wholesale, or supply chain environments
• Strong working knowledge of Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID
• Proficiency in PowerShell for M365 administration (Exchange Online, MS Graph, AzureAD/Entra modules)
• Solid understanding of identity and access management concepts: SSO, SAML, OAuth, Conditional Access, MFA
• Familiarity with Microsoft licensing models (E3, E5, E7, F-SKUs, add-ons)
• Strong troubleshooting skills with a track record of root-cause analysis
• Excellent written and verbal communication; able to translate technical concepts for non-technical stakeholders

What's Our Offer?

Salary Range: You`ll earn between $85,000 - $115,000 annually, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.