CMA/LPN Supervisor Athletic Training Department - Green Bay - Green Bay, WI

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St. Mary's-002

CMA/LPN Supervisor

This position will work full time at 40 hours per week. Monday through Friday.

This role will predominantly work in a clinic setting.

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
The CMA Supervisor will assist the Department Director/Manager in the development, organization, and implementation of the department's day-to-day operations, reflecting a commitment to Prevea Clinic's mission, vision, and values. Has responsibilities for staffing and personnel development, quality improvement, customer service, and department planning. Sets the standard for patient work up, following provider protocols and is responsible for assuring the provision of optimal patient care on an ongoing basis.

What you will do

• Performs full range of leadership responsibilities which include, but is not limited to; interviewing, hiring, coaching, and developing employees; managing performance and any performance issues; planning, assigning, and directing work; encourage innovation, teamwork, fiscal responsibility, high-quality work, and a positive/productive work environment.
• Analyzes and recommends changes in department processes, systems, and procedures to increase efficiencies in the department. While also implementing solutions to improve department functions.
• Act as liaison for providers, providing professional nursing care under supervision, assists in patient scheduling, triage, prepare and inspect patient charts, greet and room patients and prepare them for examination as needed.
• Supports clinic wide customer service initiatives and serves as a customer service role model. Reviews customer satisfaction data with physicians and staff, and assists in identifying opportunities for change and improvement. Responds to customer complaints in a timely manner according to the Quality Resources Policy.
• Supervise the purchasing of supplies and recommends equipment purchases required for the daily operations of the department within budgeted parameters.
• Plans and coordinates all necessary services with staff and other departments to meet patient needs.

Education Qualifications

• Graduate of an approved Medical Assistant program or Practical Nursing program. Required

Experience Qualifications

• 3-5 years Experience as a medical assistant in a healthcare setting Required
• 1-3 years Leadership experience Preferred

Skills and Abilities

• Adequate knowledge and skills to plan, evaluate, perform, and supervise the quality of patient care.
• Ability to handle and process confidential information.
• Excellent interpersonal skills and behaviors.
• Ability to form work/patient relationships with patients and peers.
• Ability to prioritize work and meet changing demands.
• Fosters teamwork through effective written and verbal communication.
• Capable of assisting in the implementation of process changes.

Licenses and Certifications

• Minimum of 160 hours of direct patient care experience as a MA/LPN obtained through professional MA/LPN work experience or completion of student clinical rotations. Required
• Current clinical experience as a Medical Assistant Preferred
• Current clinical experience as a Licensed Practical Nurse Preferred

Physical Demands

• Sit - Occasionally
• Stand - Frequently
• Walk - Frequently
• Drive - Rarely
• Climb (Stairs/Ladders) - Occasionally
• Bend (Neck) - Frequently
• Bend (Waist) - Frequently
• Squat - Occasionally
• Twist/Turn (Neck) - Occasionally
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Frequently
• Lift/Carry 11-25 lbs. - Occasionally
• Lift/Carry 26-35 lbs. - Rarely
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull 11-25 lbs. - Rarely
• Push/Pull 26-35 lbs. - Rarely
• Push/Pull 36-50 lbs. - Rarely
• Push/Pull 51-75 lbs. - Rarely
• Reach (Above shoulder level) - Frequently
• Reach (Below shoulder level) - Frequently
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Frequently
• Gross Manipulation (Hands/Arms) - Occasionally

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Green Bay,WI