IT Support Analyst Intern

Join a Leader in Pharmaceutical Manufacturing - And Build What's Next

As Spokane's Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.
We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers - This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you'll feel at home here. At Jubilant HollisterStier, your ideas matter - and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn't have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas - you belong here.

Job Description:

The IT Support Analyst provides technical support and assistance to users, addressing hardware, software, and network issues. This role involves diagnosing and resolving technical problems, configuring and maintaining IT systems, and ensuring data security. The IT Support Analyst also educates users on best practices and new technologies, documents procedures, and collaborates with other IT professionals to enhance system performance and reliability.

* Providing User Support: Assisting users with technical issues, both hardware and software.

* Troubleshooting: Diagnosing and resolving technical problems, including network issues.

* System Maintenance: Installing, configuring, and updating software and hardware.

* Security Management: Ensuring system and data security through antivirus and encryption.

* Performance Monitoring: Keeping an eye on system performance and addressing any issues.

* Backup and Recovery: Managing system backups and recovery plans.

* Documentation: Documenting procedures, operations, and issues for future reference.

* Testing New Technology: Evaluating new technology for potential implementation.

* Communication: Explaining technical details to non-technical staff or clients.

Qualifications:

• Junior or Senior studying Computer Science, Computer Information Systems, or Data Analytics required.
• Basic understanding of computer systems, networks, and software applications required.
• Familiarity with Windows operating systems required.
• Knowledge of basic troubleshooting techniques and tools required.
• Understanding of cybersecurity principles and practices required.
• Strong problem-solving abilities required.
• Attention to detail and organizational skills required.

Location: Spokane, WA - On Site, Full- Time

Shift: Monday-Friday, 8am-4:30pm

Compensation & Benefits That Start on Day One - Because Your Well Being Matters

Hiring Wage: $23.00 - $27.00/hr, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don't believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you're seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:
JHS-TalentAcquisition@jubl.com

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.