Payroll Assistant

University of Georgia

retirement plan

United States, Georgia, Athens

May 29, 2026

Posting Details

Posting Number	S15216P
Working Title	Payroll Assistant
Department	FD-Payroll
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
Posting Type	External
Retirement Plan	TRS
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	8:00am - 5:00pm Monday - Friday
Advertised Salary	$43,000+ (commensurate with experience)
Posting Date	05/29/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	06/22/2026
Special Instructions to Applicants
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title	Payroll Technician I
FLSA	Non-Exempt
FTE	1.00
Minimum Qualifications	High school diploma or equivalent
Preferred Qualifications
Position Summary	The Payroll Assistant position is part of a customer-focused team responsible for oversight and processing of the University of Georgia ( UGA) payroll (approximately 25,500 W-2s generated). Responsibilities include monitoring the payroll phone and email, triaging tickets through the payroll ticketing system, assisting customers at the window, and other general customer service. This position will assist with entering employee direct deposit information, time approver updates, organization and filing of garnishment requests, requests for documents, and other administrative office functions. This position coordinates between The University System of Georgia ( USG), the Shared Services Center ( SSC), and UGA distributed departments regarding payroll related issues including: basic payroll and time & labor, front line support, and helping to connect customers to the correct team member to assist their needs.
Knowledge, Skills, Abilities and/or Competencies	Knowledge, Skills, and Abilities: Detail-oriented, with strong interpersonal and collaborative work style and ability to develop effective working relationships and demonstrate commitment to being a team player Ability to work with highly confidential and sensitive information Excellent organizational and time management skills Proficient to advanced experience with Microsoft applications Verbal and written communication skills Customer Service Skills Preferred Knowledge, Skills, and Abilities: Knowledge of practices and procedures related to payroll administration Experience with PeopleSoft based HCM software, or other HRMS software programs
Physical Demands	Normal office activities.
Is driving a responsibility of this position?	No
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	Yes
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	Yes
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities	Assist with Direct Deposit setup. This may include entering direct deposit information via virtual appointment or in person at the payroll window. Contact employees who were unable to enter their direct deposit via employee self-service to provide further assistance.
Percentage of time	45

Duties/Responsibilities

Serve as the front-line support for the Payroll Department.
Answer phone calls to the front desk line and transfer calls to the appropriate team member.
Monitor the payroll email account, sending needed communications and answering customer inquiries. Forward emails to the appropriate team members when necessary.
Act in a triage capacity for the payroll/time and labor tickets in the Team Dynamix and Service Now ticketing systems. Assign tickets to the correct team members as necessary.

Percentage of time

Duties/Responsibilities	Assist with payroll queries and/or data updates when necessary. This includes making updates to Time and Absence Approvers based on requests in OneUSG Connect.
Percentage of time	10

Duties/Responsibilities	Assist the Payroll Department with data requests for items such as wage verifications, employment verifications, and payroll metrics. Ensure data provided is complete and accurate, and collected in a timely manner. Assists with the organization of garnishment processes and ensure all documentation has been sent to the correct resources.
Percentage of time	10

Duties/Responsibilities	Assist the Payroll Department with administrative functions including, but not limited to, processing the mail, uploading documents to the Content 7 database, phone management, ordering of supplies, and paying of recurring bills. Assists with additional payroll requests as needed.
Percentage of time	5