Unit Manager - Quality Assurance

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Title: Unit Manager - Quality Assurance

$73,382.40 - $109,428.80 / Posted Thru: 6/5/2026

Location: Hybrid - Must work in Lansing and Live in the state of Michigan

Purpose: The Quality Assurance (QA) Unit Manager will provide strategic and operational leadership for quality assurance, fiscal oversight coordination, compliance monitoring, and cross-project alignment activities within Michigan's Rural Health Transformation Program (RHTP). This role will serve as a key liaison between RHTP leadership, contracted vendors, subrecipients, and QA Analysts to support effective implementation of funded initiatives, strengthen accountability, and promote alignment across projects and regions. The QA Unit Manager will oversee processes that support compliant financial management, performance monitoring, reporting integrity, and continuous quality improvement in partnership with contracted financial management vendors. The position will help ensure adherence to grant requirements, federal and state regulations, procurement standards, invoicing protocols, and programmatic expectations. In addition, the QA Unit Manager will supervise or coordinate the work of QA Analysts who will review funded initiatives across the state to identify opportunities for collaboration, reduce duplication, and strengthen alignment among partners implementing similar projects or strategies. This includes facilitating shared learning opportunities, connecting organizations with complementary goals, and promoting consistency with statewide RHTP priorities and transformation objectives.

Duties and Responsibilities:

• Lead quality assurance and compliance activities associated with RHTP-funded projects and initiatives.
• Partner with contracted vendors and financial management entities to monitor fiscal compliance, reporting accuracy, invoicing processes, and adherence to applicable federal and state requirements.
• Develop and implement quality assurance frameworks, monitoring tools, standard operating procedures, and corrective action processes.
• Coordinate ongoing monitoring of subrecipient performance, deliverables, and financial management practices.
• Supervise and support QA Analysts responsible for portfolio monitoring and partner engagement activities.
• Identify funded projects with overlapping goals, populations, or service strategies and facilitate coordination opportunities among partners.
• Promote alignment of projects with statewide RHTP priorities, rural health transformation goals, and health equity objectives.
• Support development of dashboards, reports, and data summaries to inform leadership decision-making and program oversight.
• Collaborate with program, policy, finance, and evaluation teams to identify risks, gaps, and opportunities for continuous improvement.
• Provide technical assistance and guidance to partners related to compliance expectations, reporting requirements, and quality improvement practices.
• Support preparation for audits, monitoring reviews, and federal reporting activities.
• Foster a culture of collaboration, accountability, transparency, and continuous improvement across the RHTP ecosystem.
• Always represent the best interests of MPHI and MDHHS.
• All other duties as assigned.

Qualifications/Requirements:

Education: Possession of a bachelor's degree in any major.

Experience: Experience in grant management, quality assurance, compliance monitoring, healthcare administration, public health programs, or financial oversight. Knowledge of federal grant requirements, including 2 CFR 200 and subrecipient monitoring principles. Experience coordinating with vendors, contractors, or external partners. Experience leading teams and supporting cross-functional collaboration.

Important Skills and Characteristics:

• Ability to analyze, synthesize and evaluate a variety of data for use in program development and analysis.
• Ability to analyze programmatic and financial information to identify trends, risks, and opportunities for alignment.
• Ability to organize, evaluate and present information effectively, both verbally and in writing.
• Ability to learn and utilize computer processes.
• Ability to work well with others on a team, work independently, and multi-task within tight deadlines.
• Knowledge of computer applications: Microsoft PowerPoint, Excel, Word, SharePoint; Adobe Acrobat.
• Strong project management, relationship-building, facilitation, and problem-solving skills.

Work Environment and Physical Requirements: Position requires the use of a laptop. This position is occasionally required to transport a laptop, audiovisual equipment and brochures. This position may require some very limited travel.

RESPONSIBILITY FOR THE WORK OF OTHERS: Will supervise and coordinate the work of others.

IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position has a direct impact on the quality of services provided by MPHI to MDHHS.

REQUIRED COMMUNICATION

Contact Person/Group	Frequency	Purpose
Supervisor	Daily	Supervision
Internal Partners	As Needed	Collaboration
External Stakeholders	As Needed	Collaboration

For purposes of employment standards, this classification is "Exempt" from overtime provisions of the fair Labor Standards Act.

MPHI works with you to promote health for everyone. Together, we will build a world where tomorrow is healthier than today!

MPHI is an EEO employer that participates with e-verify.