Supervisor, Workers Compensation Case Management - San Diego, CA

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We call Southern California our home. It's where we chase our dreams and raise our families. That's why the people who live here deserve an energy company unlike any other, and that's why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We're redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best - join us!

Career Level: L1

Primary Purpose:
Oversees daily operations of workers' compensation case management, ensuring team adherence to established processes and timelines. Supports staff development and fosters collaboration to achieve efficient claim resolution and compliance.

Duties and Responsibilities:

• Supervises daily operations of workers' compensation case management team.
• Assigns cases and monitors workload distribution among staff.
• Ensures compliance with internal policies and regulatory requirements.
• Provides coaching and performance feedback to team members.
• Reviews routine claims for accuracy and timely processing.
• Coordinates training for new hires on standard procedures.
• Communicates operational updates to management and stakeholders.
• Addresses escalated employee concerns regarding claims.
• Performs other duties as assigned.

Required Qualifications:

• Typically requires a 4 year degree in a relevant field, or equivalent combination of relevant education and experience.
• Typically requires 3 years of related experience.

Knowledge, Skills and Abilities:

• Case Management and Investigation - The process an organization uses to handle, route, resolve, and report on conflicts or issues.
• Regulatory Compliance - Ensuring an organization's adherence to laws, regulations, guidelines and specifications relevant to its business processes.
• Risk Management - Identifies, evaluates and manages risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices.
• Litigation Management - The act, process, or practice of settling a dispute in a court of law.
• Technical Reporting - The creation of detailed and clear reports documenting technical findings, incidents, and resolutions, often including data analysis and recommendations.
• KPI/Metric Monitoring - The monitoring of performance indicators that demonstrate how effectively a company is achieving key business objectives.
• Vendor Management - Overseeing relationships with key vendors and partner organizations that deliver products, services, and support to the business. Negotiating and managing contracts with key service providers to ensure service levels are set appropriately and met on an ongoing basis.
• Documentation and Records Management - Creating, distributing, using, maintaining and disposition of recorded information maintained as evidence of business activities and transactions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

HYBRID: Work a combination of onsite and remote days each week, typically 4 days per week onsite.

Human Resources

Full-time

Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.

Pay Range Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$92,000.00 - $146,000.00 / year

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.