Records Analyst 2

The role of Records Analyst within the Record Management Unit is to ensure medical records' data integrity and quality for the across UC Davis Health enterprise. The Records Analyst operates in line with UC Davis Health compliance and established Record Management's policies, procedures and timelines. The Records Analyst is responsible for accurately processing time sensitive requests for patient documents and imaging, monitoring patient identity and processing requests for the 'release of information'. Other responsibilities include resolving trouble tickets, completing electronic chart corrections, resolving error logs, and providing technical, project management and unit support.

Apply By Date: 6/11/2026 at 11:59 pm - Interviews and recruiting process may occur at any time

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• College Level Education or Equivalent Experience.
• Work experience with Medical Records.
• Ability to identify all clinical documents for patient level, order level and encounter level in the electronic chart.
• Knowledge of all approved Document Type categories and subcategories.
• Legal Medical Records knowledge to provide timely and accurate legal record for patient care, research, education and etc.
• Knowledge of processes and methodologies to stay within compliance at UC Davis Health.
• Knowledge of record integrity standards, policy and procedures.
• Ability to apply policies and procedures regarding data integrity and legal record principles.
• Knowledge of fine indexing protocols with an accuracy level of 95% of better required.
• Must be able to apply federal and state regulations, as well as JCAHO standards pertaining to documentation in the patient medical record.
• Excellent organizational skills to prioritize workload and meet deadlines, develop and carry out project assignment in an efficient and timely manner.
• Ability to independently manage workload and prioritize according to Record Management and Document Media Health System Policy and Procedures, including processing requests for patient care within a 30 min turn-around-time.
• Ability to perform quality assurance audits and be able to provide accurate, constructive and relevant documented feedback to peers and other members of the Record Management Unit
• Problem-solving and decision-making skills to anticipate and identify issues and concerns; analyze options, and establish and implement solutions which balance and meet the needs of all parties and programs.
• Ability to validate the document imaging work in the Onbase system and EMR, and resolve any chart corrections discrepancies in the electronic systems to synchronies the content.
• Ability to act with flexibility and patience, and maintain efficiency and accuracy, under sustained and immediate pressure created by heavy workload, frequent interruption.
• Ability to read handwritten and transcribed documents in the medical records, interpret information, and enter complete and accurate data into a computer database and/or file.
• Ability to prepare and batch all paper material for scanning according to protocol and document types, as well as being able to provide this training to the Emergency Departments, Surgical areas, OR, PCNs, HBCs, Inpatient settings and other members of the workforce.
• Strong communication skills to interact with tact and diplomacy with administrative, physicians, and staff at all levels.

Key Responsibilities

• 50% - Document Imaging and Records Management Operations
• 20% - Patient Idenity
• 20% - Release of Information and Chart Archive Operations
• 10% - Project Management & Other Unit Support

Department Overview

Department Summary: Health Information Management and Enterprise Services (HIMES)
The Health Information Management and Enterprise Services (HIMES) department serves as the strategic backbone of the UC Davis Health (UCDH) medical record ecosystem. HIMES is responsible for the complete lifecycle of clinical data-from initial patient identity and document digitization to the complex governance of the Legal Medical Record (LMR).

By blending clinical informatics expertise with rigorous regulatory oversight, the department ensures that health information is accurate, secure, and accessible for patient care, research, and financial reimbursement.

POSITION INFORMATION

• Salary or Pay Range: $32.31 - $46.31
• Salary Frequency: Hourly
• Salary Grade: 134
• UC Job Title: RECORDS ANL 2 CX
• UC Job Code: 004221
• Number of Positions: 3
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8 hours
• Location: UCDHAS Building (HSP165)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

This analyst must be able to shift adjust and work dayshift, evening shift, night shift and weekend shift, as needed and as assigned by supervisors. Work overtime as needed to meet department business needs. Weekend and Holiday responsibilities by rotation, for; document imaging functions, patient ID functions, trouble tickets and chart corrections, release of information, and operational support.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks