Program Ambassador

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the Role

If you love being the go-to person who makes complex things feel simple, this role is for you. As Program Ambassador, you'll be the friendly first point of contact for meeting and events stakeholders, helping them navigate policies, tools, and processes with confidence. You'll support teams from kickoff through post-event follow-up, making sure they have what they need while staying aligned with program standards. It's a people-first role with a big impact on consistency, service, and success.

You're Good At

• Being the first point of contact for questions and guiding people to the right support quickly
• Explaining policies, processes, and tools in a clear, approachable, and easy-to-follow way
• Onboarding new planners or teams and helping them feel confident from day one
• Coordinating with sourcing, planning, technology, and compliance teams to keep things moving smoothly
• Spotting risks, recurring questions, and process gaps early and helping improve the overall experience
  
  

You Might Also Have

• Experience supporting meeting and events programs or operational workflows
• A strong customer-service mindset with a high-touch, detail-oriented approach
• Confidence working across governance, compliance, or policy-driven environments
• Experience creating communications, campaigns, or helpful tools that drive awareness and adoption
• Comfort partnering with regional and global stakeholders in a fast-moving environment

You Should Know

• This role requires travel up to 25% annually
  
• This role is virtual, operating on Easter or Central Standard Time

If you're ready to be the trusted guide behind a smoother, smarter meetings and events experience, apply now!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Program Ambassador is between $75,000 - $85,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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