Associate Director, Behavioral Health Operations

University of California - San Francisco

101,300.00-150,000.00

United States, California, San Francisco

654 Minnesota Street (Show on map)

Jun 10, 2026

Job Summary:

Reporting to the Director of Behavioral Health, the Associate Director of Behavioral Health Operations, provides clinical leadership and operational oversight for the EMBRACE Perinatal Integrated Care Program at UCSF, advancing equity-centered, culturally responsive perinatal behavioral health services for pregnant and postpartum individuals and their families. This position carries a clinical caseload and provides direct mental health services while overseeing day-to-day behavioral health program operations, supervising behavioral health and patient navigation staff, and serving as a primary clinical liaison across UCSF interdisciplinary teams and community partners.

The EMBRACE Perinatal Integrated Care Program at UCSF delivers equity-centered, culturally responsive perinatal care to pregnant and postpartum individuals and their families. Operating within an Integrated/Collaborative Care Model and grounded in the Sankofa framework, EMBRACE integrates clinical perinatal services (including individual and group prenatal care, perinatal mental health, lactation support, BMMU, Rest & Recovery services, HEAL Villages, and women's primary health care) with community-based navigation, birth worker partnerships, and traditional birthing practices that affirm Black birthing families. The program operates across three UCSF sites with an interdisciplinary team of clinicians, navigators, and community partners.

Department Summary:

The Department of Obstetrics, Gynecology and Reproductive Sciences (OBGYN & RS) is a major academic Department in the School of Medicine, engaged in clinical, research and training activities at Parnassus, Mt. Zion, and the Zuckerberg San Francisco General Hospital campuses; the Betty Irene Moore Women's Hospital at Mission Bay; as well as satellite locations throughout the Bay Area; with an annual operating budget of approximately $150 million. The Department has 111 full-time faculty, 117 other academic appointees, 13 post-doctoral fellows, 20 clinical fellows, 32 residents, 138 voluntary clinical faculty, and 270 staff. The mission of the UCSF Department of OBGYN & RS is to improve the lives and health of all women through excellence, innovation and leadership in patient care, scientific discovery, education, advocacy, diversity, equity, and inclusion. "Leading the way in women's health."

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application and interview processes. If you would like to request accommodations, please contact the recruiter or hiring manager. If workplace accommodations are needed after a job offer is made, please contact the supervisor and/or Disability Management Services (DMS) at (415) 476-2621 to initiate the interactive process.

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
25	Yes	Direct clinical care: Maintain a clinical caseload and provide evidence-based individual and family psychotherapy to perinatal patients. Complete intake evaluations, administer standardized assessment screening tools, determine mental health diagnoses, and develop treatment plans. Facilitate perinatal-focused therapy and support groups as needed.
10	Yes	Indirect clinical care and consultation: Participate in treatment and care planning meetings and provide clinical consultation to the multidisciplinary patient care team. Provide inpatient and outpatient clinical consultation to primary care and medical providers, serving as a liaison to inpatient and outpatient units to facilitate referrals and access to services. Provide clinical consultation and training to community-based partners serving the same target population.
5	Yes	Clinical documentation and compliance: Complete timely clinical documentation in accordance with LPPH&C, The Joint Commission (TJC), Medicare, and private funder regulations and standards. Complete billing encounter forms and ensure procedure codes accurately reflect interventions. Maintain documentation in APeX, REDCap, and other program systems in accordance with UCSF policy, HIPAA, and applicable confidentiality standards.
15	Yes	Program operations and integrated care management: Ensure that all EMBRACE perinatal behavioral health services are operational and aligned with program standards, including group prenatal care, perinatal mental health, lactation support, BMMU, and Rest & Recovery services. Oversee day-to-day operations to ensure service quality, continuity, and cultural alignment across clinical and community settings.
5	Yes	Schedule management and partnership coordination: Develop and manage group prenatal care cohort schedules in coordination with clinical partners and community stakeholders. Serve as the primary liaison between UCSF interdisciplinary teams, community providers, and community partners to support care coordination, collaborative problem-solving, and service alignment for EMBRACE participants and families.
5	Yes	Operational workflow design and improvement: Develop and monitor operational workflows; recommend and implement solutions that improve efficiency, access, and impact across EMBRACE services.
20	Yes	Supervision, administration, and quality assurance: Provide clinical and administrative supervision to the Patient Care Coordinator, Perinatal Patient Navigators, and unlicensed behavioral health staff as appropriate to scope. Support EMBRACE medical, clinical, and behavioral health staff in maintaining group prenatal care fidelity standards and in receiving reflective consultation to mitigate burnout, vicarious trauma, and compassion fatigue.
5	Yes	Performance management: Contribute to annual performance appraisals for behavioral health staff in partnership with senior leadership; support hiring, onboarding, and professional development of direct reports.
10	Yes	Cross-team collaboration and systems leadership: Support cross-agency referral systems in coordination with perinatal program managers at partner sites. Lead and/or co-facilitate recurring team meetings (Triage and Care Coordination meetings, Team and staff meetings). Provide systems-level consultation to the Labor and Delivery unit and providers to support the development of a network of safe passage for EMBRACE participants and families. Help formalize policies and procedures for evolving systems of care.
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Required Qualifications:

5+ years of post-master's clinical experience, including at least three years providing therapy or mental health services.
Minimum two years of post-licensure experience.
5+ years of experience working with individuals during the perinatal phase (pregnancy and postpartum), with strong knowledge of maternal and infant health and well-being.
3+ years of lead, supervisory, or managerial experience
Demonstrated ability to provide clinical and administrative supervision to behavioral health and patient navigation staff, including unlicensed personnel.
Strong clinical knowledge of perinatal mental health, including evidence-based individual and family psychotherapy, standardized screening tools, DSM-5 diagnoses, and perinatal group facilitation.
Knowledge of the mental health, social, and cultural intervention needs of Black and African American communities.
Demonstrated experience providing training and/or developing educational materials on perinatal-specific topics.
Demonstrated ability to design, monitor, and improve operational workflows that enhance efficiency, access, and program impact across clinical and community settings.
Strong communication and conflict resolution skills, with the ability to influence and communicate effectively across clinical, administrative, faculty, and community partner settings.
Knowledge of human resources management policies, including performance appraisal, staff development, and reflective supervision practices.
Proficiency with APeX (UCSF EMR), REDCap, Microsoft Office (Word, Excel, Outlook), Zoom, and Microsoft Teams.

Preferred Qualifications:

Familiarity with integrated/collaborative care models, the Sankofa framework, and trauma-informed perinatal practice.
Lived experience and/or deep community connection to the populations EMBRACE serves.

Licenses:

Active, unrestricted California licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT), issued by the California Board of Behavioral Sciences.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications:

5+ years of post-master's clinical experience, including at least three years providing therapy or mental health services.
Minimum two years of post-licensure experience.
5+ years of experience working with individuals during the perinatal phase (pregnancy and postpartum), with strong knowledge of maternal and infant health and well-being.
3+ years of lead, supervisory, or managerial experience
Demonstrated ability to provide clinical and administrative supervision to behavioral health and patient navigation staff, including unlicensed personnel.
Strong clinical knowledge of perinatal mental health, including evidence-based individual and family psychotherapy, standardized screening tools, DSM-5 diagnoses, and perinatal group facilitation.
Knowledge of the mental health, social, and cultural intervention needs of Black and African American communities.
Demonstrated experience providing training and/or developing educational materials on perinatal-specific topics.
Demonstrated ability to design, monitor, and improve operational workflows that enhance efficiency, access, and program impact across clinical and community settings.
Strong communication and conflict resolution skills, with the ability to influence and communicate effectively across clinical, administrative, faculty, and community partner settings.
Knowledge of human resources management policies, including performance appraisal, staff development, and reflective supervision practices.
Proficiency with APeX (UCSF EMR), REDCap, Microsoft Office (Word, Excel, Outlook), Zoom, and Microsoft Teams.

Preferred Qualifications:

Familiarity with integrated/collaborative care models, the Sankofa framework, and trauma-informed perinatal practice.
Lived experience and/or deep community connection to the populations EMBRACE serves.

Licenses:

Active, unrestricted California licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT), issued by the California Board of Behavioral Sciences.