Training Operations Coordinator

As the Training Operations Specialist, you will be responsible for executing the daily operational functions that support the Training Department's product, logistics, and event initiatives. This role provides hands-on control of training and marketing assets, ensuring readiness, accountability, and compliance across all Sound United and HARMAN brands. The position bridges logistics, asset management, and cross-departmental collaboration to support the Sales Training Department, maintain operational excellence, and protect high-value company property.

The Sales Training Department manages a multi-million-dollar inventory of product samples and tradeshow assets. This includes serialized production units, DPP and LPP early samples used for testing and training, and large non-serialized assets such as trade show buildouts, theater structures, and display walls.

The inventory includes product samples and mixed tradeshow assets stored in various locations, including the Carlsbad office and an off-site local warehouse. The Training Operations Coordinator ensures the accuracy, movement, and security of these assets while supporting major internal and external events.

The role works cross-functionally with Training, Operations, Sales, Integrated Marketing, REC leadership, Events, and third-party logistics partners to maintain operational excellence, enforce inventory governance, and protect company assets.

What You Will Do

• Maintain and reconcile the Training Department's inventory across HQ and Allstate Logistics; ensure data accuracy within 3PL Warehouse Manager | Extensiv and internal tracking systems.
• Execute product staging, shipping, and returns of Sales Training product and equipment used for trade shows and events.
• Oversee organization and readiness of the Carlsbad facility, ensuring demo and training spaces meet operational standards for efficiency and safety.
• Maintain, ship, and track the Training Department's tool inventory used at trade shows and off-site events.
• Collaborate with Allstate Logistics and SBA Global Logistics to coordinate shipments, deliveries, and returns of training and marketing assets.
• Provide operational support to cross-functional partners, including the Training, Marketing, Sales, and Events teams.
• Assist with post-event reconciliation, ensuring all equipment and display materials are accounted for, labeled correctly, and stored in their proper locations.
• Implement and uphold loss-prevention standards; track serialized and non-serialized assets to minimize risk and maximize asset lifecycles.
• Perform ongoing audits and process improvements to maintain compliance, readiness, and efficiency in all training operations.

What You Need to Be Successful

• Minimum of 3 years of experience in operations, logistics, inventory management, or asset management within a technical, marketing, training, or event-driven environment.
• Demonstrated ability to manage inventory systems, warehouse management tools, and spreadsheet-based tracking (Excel or Google Sheets).
• Strong organizational skills with high attention to detail and documentation accuracy.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication skills and the ability to collaborate across multiple departments and external partners.

Bonus Points if You Have

• Experience supporting high-visibility programs across Training, Sales, Marketing, and retail or experiential environments.
• Experience designing, enforcing, or improving inventory governance processes, including segregation rules, labeling standards, and audit-ready documentation.
• Familiarity with third-party logistics (3PL) operations, including coordination of domestic and international shipments.
• Hands-on experience staging, setting up, and breaking down equipment for events, demonstrations, or training environments.
• Advanced proficiency with inventory tracking using spreadsheets and/or warehouse management systems, including building repeatable templates and control processes.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

What Makes You Eligible

• You are eligible to work in the United States.
• You are able and willing to travel occasionally, as needed, to support trainings, events, customer or partner engagements, retail or experiential activations, and operational logistics needs.
• This is a hands-on, on-site role requiring full-time presence at the Carlsbad, CA office due to direct interaction with physical product, inventory, and operational assets; this position is not eligible for a hybrid or remote work schedule.
• Flexibility in working hours is required to support training schedules, events, logistics timelines, and business needs beyond standard office hours.
• You are able to lift, move, and stage training equipment and assets as required by the role.
• Successfully complete a background investigation and drug screen as a condition of employment (post-offer).

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