Department Supervisor - Patient Transport - FT - Day/Evening

Start the day excited to make a difference...end the day knowing you did. Come join our team.

Essential Functions & Responsibilities:

• Supervises daily activities of department Associates to ensure timely, safe, and efficient patient transport operations.
• Implements and monitors departmental workflows and policies, to enhance efficiency and patient experience.
• Creates and manages the department schedule, daily call-off coverage, and real-time shift adjustments to meet staffing and productivity targets.
• Supervises, coaches, and develops Associates through performance evaluations, feedback, and engagement activities.
• Develops and implements transport orientation programs; coordinates continuing education.
• Collaborates with clinical teams to address transport-related issues and support hospital throughput and capacity needs.
• Reviews safety reports, investigates events, implements corrective actions, and escalates significant findings to leadership as appropriate.
• Monitors and evaluates department performance metrics and leads performance improvement initiatives under the direction of leadership.
• Ensures compliance with Joint Commission standards, hospital policies, and safety protocols.
• Oversees transport equipment readiness and collaborates with Clinical Engineering on issues.
• Serves as acting department leader in the absence of the manager.
• Performs other duties as assigned.

Qualifications:

• High school diploma or equivalent required; Associate's degree in healthcare administration, business, or related field preferred.
• Minimum of one year of supervisory or lead experience required.
• Experience in acute care hospital patient transport services preferred.
• Experience with staffing, scheduling, productivity tracking, and quality improvement initiatives preferred.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.