New

Security Officer - Part Time

McLean Hospital
$23.34 - $33.37
United States, Massachusetts, Boston
Jun 12, 2026
24 hrs per Sunday Wed. and Fri Provides a safe and secure environment for patients, visitors, and staff by enforcing hospital security policies, conducting routine patrols, and identifying potential safety and security risks. Delivers excellent customer service while responding to incidents, emergencies, and requests for assistance. Key responsibilities include: Patrol assigned areas to deter crime, prevent loss, and ensure safety. Identify and report unsafe conditions, security breaches, and potential hazards. Investigate incidents, complaints, thefts, and suspected criminal activity; coordinate with law enforcement when necessary. Detain or arrest suspects when authorized under State Special Police authority. Assist with patient restraints, medical emergencies, workplace and domestic violence situations, and dignitary protection. Monitor and dispatch security personnel using integrated security and communication systems. Control pedestrian and vehicle traffic and respond to emergency calls. Maintain strict confidentiality and safeguard evidence, valuables, and property in custody. Prepare accurate reports, maintain incident logs, and keep supervisors informed of significant events. Participate in court proceedings, departmental committees, task forces, and special projects as required. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] Experience Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. - Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software. The McLean Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.