Assistive Technology Refurbishment Specialist Part Time

Why Choose a Career with Independence First?

At Independence First, you'll be part of a passionate, mission-driven
team dedicated to making a real difference in people's lives. As one
of the Milwaukee Business Journal's Best Places to Work for
four consecutive years (2022-2025), we offer more than just a job we
offer a supportive, inclusive, and empowering environment where your
work truly matters.

We're looking for awesome individuals who are:

• Passionate about helping others
• Excited about meaningful work and strong team culture
• Searching for an excellent benefits package and work-life balance

Why You'll Love Working Here:

• Generous Paid Time Off:
• Affordable Vision Plan
• 403(b) Retirement Plan with 100% employer match up to 4%
• On-site Fitness Center & Wellness Programs

POSITION DESCRIPTION

I.
Position: Assistive Technology refurbishment
Specialist Part Time

II.
Status: Part Time, Non Exempt

III.
Reports to: Director of Independent Living Services

IV.
Position Expected Hours of Work:
This is a part-time position with up to 28 hours per
week. Work is scheduled Monday through Friday with flexible hours
between 8:00 a.m. and 4:30 p.m., based on operational needs.
Occasional evenings and weekends may also be requested on a voluntary basis.

V.
Essential Functions of the Position:

1. Conduct assigned outreach and other activities and events to
   promote the development of agency's AT re-use and repair program.
2. Facilitate the intake, storage, repair, re-purposing and delivery
   of specialized assistive technology equipment.
3. Coordinate with Department and Agency management teams to improve
   reach and quality of fee for service, part resale, and donated
   equipment related programming.
4. Complete documentation required for these activities including,
   completing vendor reports, database documentation and billing requirements.
5. Coordinate and monitor the quality of the program services provided.
6. Oversee any facilities related vendors onsite and work with them
   if necessary.
7. Use strong customer service skills to respond to requests,
   diagnose and initiate corrective actions.
8. Requests quotes for projects or jobs from third party vendors.
9. Responding to health and safety issues including cleaning up
   hazardous spills, and bodily fluids.
10. Will maintain order in storage rooms and assist in moving
    equipment as needed.
11. Assist in the training of new staff and act as a mentor to staff
    as assigned.
12. Participate as a member of the Independent Living Services team by
    attending agency meetings and events.

VI.
Work Environment

1. Work environment is generally performed in an office setting with
   minimal to moderate noise level.
2. Physical / Mental Activities, Requirements and Demands include:
   Standing, Walking, Sitting, Reading, Stooping, climbing Ladders,
   crawling in / through low spaces; * Hand and Finger Dexterity,
   Clear Speech, Hearing/Listening, Reading and Writing, Clerical,
   basic Math and Analytical Skills, Judgment, Problem Solving and
   Decision Making; and some Heavy Lifting and Moving.
3. The work environment characteristics described here are
   representative of those an employee encounters while performing the
   essential functions of this job. Reasonable accommodations may be
   made to enable individuals with disabilities to perform the
   essential functions.

Disclaimer:

The above statements reflect the general details necessary to
describe the principle functions of the occupation described and
shall not be construed as a detailed description of all the work
requirements that may be inherent in the occupation.

VII.
Professional Qualifications

1. Must have basic computer skills.
2. Experience with mobility device repair and refurbishment preferred.
3. Must have a thorough knowledge and be responsible for enforcement
   of applicable safety regulations and policies, safe work methods,
   and proper utilization of safety equipment.
4. Excellent communication skills and experience with successfully
   interacting with all levels of management, staff, vendors and the community.
5. Ability to manage several tasks in one day; must be able to
   organize time wisely and effectively.
6. Must be able to communicate decisions clearly and effectively both
   in writing and verbally.
7. Knowledge of disability rights issues and independent living
   philosophy is preferred.

Ability to travel as job necessitates to pick up repair supplies or
agency equipment is preferred