EMPLOYER SERVICES ASSISTANT

Employer Services Assistant

Report to: Director of Employer Services

Primary Objective

This position provides support to Employer Services Department to ensure that communications are accurately disseminated to departments within the agency. 

Duties/Job Functions:   

• Facilitate processes with Quality Control Department
• Facilitate OJT payments/employers
• Reconcile daily for all locations
• Submit daily reports to Quality Control Department and operations manager
• Skilled in typing, editing, filing, copying and organizational support to the Unit

• Tracking all Employer Services files and documents
• Effectively answer incoming telephone inquiries and direct them to the appropriate personnel
• Responds to organization-wide requests for information
• Responsible for confidential and time sensitive material
• Maintain and update Employer Performance Scorecard by receiving reports from WDEs and entering the information on an Excel spread sheet
• Support WDEs with hiring initiatives

• Maintain all current OJT files and quality check OJT reimbursements for numerical accuracy and to reconcile budgets amounts
• As directed by manager, submit disbursements to quality control department to insure accurate disbursements and timely reconciliation of funds
• Ensure all OJT packets have appropriate protocols met and that OJT clients submitted for reimbursements have all requirements intact as required by FEC procedures
• Create Obligation Request in ETO
• Record all placements in ETO
• Record all worksite Monitoring Touch point and upload the copy of the signed original, Mid-Point and Competency Worksite Monitoring
• Maintain a weekly OJT balance sheet which identifies funds obligated by department and funds balance for appropriate funds management for OJT; work experience and support service accounts for participants/trainees
• Assist with training plans entries into program system including MOJOBS and Apricot systems
• Assist with data entry into new payroll systems
• Performing other duties as may be assigned by Sr. Management

Qualifications:

• High School Diploma or GED
• At least one to three years in experience in workforce employment and training programs required or combination of education and experience
• Must have the ability to work in a culturally diverse environment 
• Must be computer literate/proficient knowledge of Microsoft Word, Excel, and Outlook
• Good organization and communication skills
• Must be able to pass a background check
• Must have personal transportation, diver license and auto insurance
• Must be able to travel

Skills:

• Ability to handle multiple assignments and meet deadlines
• Ability to work effectively under pressure
• Ability to work effectively with and through others
• Knowledge of the Full Employment council and its objectives
• Skilled in organizational systems, specifically related to filling and follow-up

Apply in person at the Full Employment Council/Missouri Career Center 

Location: Central City 1740 Paseo, KCMO (M-F 8-5) or apply online feckc.org

Applications accepted until position is filled

EOE/AA/M/F/V/ADA E-Verify Employer

The Full Employment Council is an Equal Opportunity Employer/Program.  Auxiliary aids and services are available upon request to individuals with disabilities.  All voice telephone numbers may be received by persons using TTY/TDD equipment via Missouri Relay Services at 711.

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