New

Connect Ambassador

TEKsystems
$20.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan

Jun 18, 2026
Overview The Connect Ambassador plays a key role in delivering an exceptional customer experience within the Connect center. This individual serves as the first point of contact for customers, providing guidance, answering questions, and directing them to appropriate self-service options or Connect Specialists based on their needs. This role offers exposure to daily operations, organizational goals, and customer engagement strategies. The Ambassador will collaborate across teams, support events and programs, and contribute to community outreach initiatives while developing strong customer service and teamwork skills. Key Responsibilities Customer Experience & Support (Approximately 65%) * Serve as the primary point of contact by welcoming customers and assessing their needs * Respond to basic customer inquiries in a clear and professional manner * Manage customer flow within the facility to ensure a smooth and efficient experience * Assist customers with payment processes * Partner with team members to escalate and resolve customer concerns as needed * Provide general support to staff and assist with additional customer service tasks as assigned Community Engagement & Event Support (Approximately 35%) * Assist with planning, setup, and breakdown of internal and external events * Support team operations during extended outage or high-demand situations * Contribute to the development of workshops, seminars, and community programs * Help open and close the facility, ensuring systems are properly shut down and secured * Collect and track feedback and data from community events to measure effectiveness * Educate customers on available energy efficiency programs and assist with enrollments when applicable Qualifications & Skills Required Skills * Strong customer service and communication skills * Proficiency in Microsoft Office Suite * Strong organizational skills with attention to detail * Ability to multitask and thrive in a fast-paced environment * Professional demeanor with sound judgment * Ability to work effectively both independently and within a team Preferred Qualifications * Bilingual (Spanish) strongly preferred * Previous administrative or customer-facing experience Ideal Candidate * Outgoing, personable, and customer-focused * Self-motivated with a proactive mindset * Flexible and adaptable to changing priorities, schedules, and responsibilities * Committed to delivering a positive customer experience Experience Level * Entry-level; ideal for candidates looking to grow in customer service, operations, or community engagement roles Job Type & Location This is a Contract position based out of Kansas City, MO. Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Kansas City,MO. Application DeadlineThis position is anticipated to close on Jun 30, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.