Patient Access I - Nights
 Wentworth-Douglass Physicians Organization (WDP) | |
$17.71 - $25.28
| |
 United States, New Hampshire, Dover | |
| 789 Central Avenue (Show on map) | |
 Jun 18, 2026 | |
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HOSPITAL OF CHOICE AWARD!
Amazing Benefits Night Shift Differential Essential Functions Greet patients in a professional and friendly manner Collect and verify patient demographic and insurance information, as well as enter information into systems Schedule appointments and confirm patient information Explain insurance and billing policies/procedures to patients Process payments and provide receipts Obtain pre-authorization for procedures as needed Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Experience Minimum Required * Minimum of 6 months experience working in a customer service setting, and/or clerical experience, or equivalent education. Experience Preferred/Desired * Previous experience in a healthcare setting. Preferably in a hospital setting Education Minimum Required * High School Diploma or equivalent experience minimum of 1 year working in a customer service setting Special Skills Minimum Required * The ability to multi-task in a fast-paced environment. * Present in a calm, professional manner. * Requires the knowledge and ability to utilize various computer and on-line applications. * Offer exemplary internal and external customer relations. * Strong relationship building skills. * The knowledge of medical terminology and insurance authorization. * Good communication skills, both written and verbal. * Have a general understanding of the impact Patient Access has on Revenue Cycle. Additional Job Description Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |