Healthcare Corporate Account Manager

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations.

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees-continuing our commitment to delivering quality since 1906.

Summary:
The purpose of the Healthcare Corporate Account Manager is to provide day-to-day oversight of a portfolio of National and Regional Program Contracts for healthcare customers. The position is also responsible for business development and increasing sales through new and existing healthcare customers.

Responsibilities:

Account Management & Clinical Support

• Manage customer relationships at all levels with existing and prospective corporate customer contacts.
• Facilitate customer onboarding and service fulfillment.
• Manage the Order Guide
• Manage all account key performance indicators.
• Manage account profitability
• A/R management
• Assist the customers' Corporate Dietitian to develop recipes and menus.
• Provide nutritional information on products and diet restrictions

Inventory & Quality

• Manage inventory process: New item introduction and GPO item compliance
• Manage dead/obsolete inventory
• Manage product recalls/quality assurance issues
• Maintain dotted line responsibility with division-level account personnel to provide excellent customer service
• Consult with the following Branch Managers: General Managers, Assistant General Managers, National Account Managers, Transportation/Operations Managers, Directors of Purchasing, Category Managers, Purchasing Managers, and Inventory Control Managers.

Competencies:

• Clinical & Regulatory Expertise - Applies deep knowledge of nutrition science and healthcare regulatory frameworks to inform sound, compliant decisions.
• Commercial & Financial Acumen - Interprets financial and market dynamics to recognize opportunity and protect the health of the business.
• Account & Relationship Management - Builds durable, trust-based relationships and anticipates the needs of customers and stakeholders.
• Operational Excellence - Brings discipline, accuracy, and follow-through to deliver consistent, high-quality outcomes.
• Cross-Functional Collaboration - Works effectively across teams and functions to align efforts toward shared goals.
• Leadership - Sets clear direction and inspires confidence and commitment in others.
• Executive Influence & Presence - Commands credibility with senior audiences and shapes outcomes without relying on direct authority.
• Self-Awareness & Role Fit - Understands personal strengths and limitations and adapts to the demands of the role.

Education and/or Work Experience Requirements:

• Bachelor's degree in Dietetics or related health field required (required)
• Must be a Registered Dietitian (required)
• Minimum five (5) years of food distribution industry or relevant experience.
• Knowledgeable in the Federal and State rules and regulations for Long Term Care facilities, Assisted Living, Independent Communities, and Acute Healthcare settings.
• Exceptional verbal and written communication skills with the ability to present to executive-level audiences
• Ability to effectively present information to vendors, customers, and employees in a written and or verbal format
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) with advanced Excel capabilities
• Proficient in Ben E. Keith applications used by the Healthcare Department, CRM systems, business intelligence tools, and data analytics
• Ability to travel as needed (20%-40% of the time)

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.

* Medical, Dental, Vision, Life Insurance

* Short and Long Term Disability

* 401K with matching contribution

* Profit-Sharing Plan (100% company-paid)

* Employee Assistance Program

* Wellness Program

* Educational Assistance Program

* Paid Vacation and holidays

* Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.

Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor

Minorities/Females/Veterans/Disabled