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Forensic Care Coordinator

Helio Health
life insurance, paid holidays, sick time, 401(k)
United States, New York, Syracuse
Jun 19, 2026

Forensic Care Coordinator
Job Locations

US-NY-Syracuse




Category
Case/Care Management

Position Type
Full-Time

ID
2026-7074



Overview

Helio Health's In Community Program (formerly Circare) is designed to help individuals and families, who have encountered certain obstacles develop the resources and supports to live a satisfying, naturally independent life.

The Forensic Care Coordinator will work in collaboration with the county SPOA department, correctional system, and the county forensic transition specialist to support the effective transition of individuals with a serious psychiatric disorder into the community upon release from incarceration. This position is a hybrid work environment.

Pay Rate: $52,000 yearly.

In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On Incentive!



Responsibilities

    Perform in-reach to local correctional facilities, and coordinate release with clients and staff from various state facilities via video teleconference. Assumes overall responsibility and accountability for coordinating all aspects of the individual's care
  • Use principles of critical time intervention to guide the practice as the care manager works with the client in the community to ensure connection to needed services, and transition to longer-term care management if needed
  • Facilitate routine case reviews including established meetings, such as with Managed Care Organizations, High Utilizing Patient Meetings, LGU/SPOA and probation/Parole
  • Actively participate in all phases of care transition, including discharge planning, assuring that enrollees receive follow-up care and services, and re-engagement of enrollees who have become lost to care
  • Revise the Individual Transition Plan and Crisis Plan and share with the enrollee and Care Team in response to transitional events
  • Refer enrollee/family to peer supports, support groups, social recreation/leisure, social services, and entitlement programs as needed
  • Other tasks as assigned.


Qualifications

Education

  1. A Bachelor's degree in one of the fields listed below;
  • Criminal justice, social work, psychology, counseling, community mental health, child & family studies, sociology, other human service field
  • A Master's degree in one of the above listed fields may be substituted for one year of experience.
  • Bachelor's degree in a different field may be considered with 5 years of experience.
  • High school diploma with a minimum of 7 years of relevant experience.

Experience

Two years of experience:

  1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorder.
  2. In linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorder to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)
  • Must have a valid Driver's license and own transportation
  • Multilingual a plus

Our Comprehensive Employee Benefits Package Includes:

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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