Operations Support Specialist - Kuparuk

ABOUT ASRC ENERGY: WINNER OF THE BEST PLACE TO WORK BY ALASKA BUSINESS MAGAZINE IN 2023, 2024 & 2025

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation that is owned by and represents the business interests of its approximately 14,000 Inupiaq shareholders. As the largest Alaskan-owned company employing over 15,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We're proud to be recognized as a Best Place to Work by Alaska Business Magazine in 2023, 2024, and 2025, a Most Loved Workplace by Best Practices Institute, and a Best Company to Work For in Alaska by MSN Money, 24/7 Wall St., and Zippia. We've also earned multiple ConocoPhillips Supplier Recognition Awards for Focus on Execution.

JOB SUMMARY

The Operations Support Specialist provides comprehensive technical and organizational support for North Slope operations, serving as a critical liaison between field locations and the Anchorage office. This role works closely with managers, supervisors, foremen, craft personnel, and support staff to facilitate effective communication, coordinate operational activities, and ensure the accurate processing of employee timesheets, new-hire onboarding documents, HR-related paperwork, travel arrangements, and billeting logistics. The Operations Support Specialist must possess exceptional organizational, customer service, and communication skills, with the ability to manage multiple priorities, maintain attention to detail, and perform effectively in a fast-paced environment.

ESSENTIAL DUTIES

• Update and maintain the department filing system, records, and files.

• Respond to staff requests for operations support as required.

• Provide recommendations regarding operational support procedures and development of new systems to ensure effective organizational performance.

• Manage all flights for AES Kuparuk employees (varies) and maintain rotations and schedules.

• Enter and track training rosters for VTA.

• Utilize broad operational support techniques with North Slope experience.

• Ability to train/learn in new and existing platforms quickly.

• Initiate and follow through to completion on a variety of projects, including organizational structuring.

• Understand safety culture and the role it plays in the flow of work.

• Proficient verbal and written communication skills.

• Able to accurately take notes at meetings via teleconferencing (if requested).

• Excellent typing and alpha-numeric skills.

• Attention to details ensuring accuracy of reports.

• Daily inputs of time related data to support fieldwide operations, A/R and A/P processes; including editing time as needed in accordance with current workflows and guidelines.

• Maintain a high level of customer service and positive attitude.

• Cross train within A/P and billing departments to support day-to-day operations.

• Assist with payroll functions and client invoices.

• Other duties will be assigned to this position as needs require.

• Comply with Company and customer policies and procedures.

• Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations.

REQUIRED EXPERIENCE

• Must be authorized to work in the U.S.

• High school diploma or GED equivalent is required.

• Driver License required.

• The ability to work 80.5 - 84 hours a week on a 2x2 or 3x3 rotation is required.

• Proficient with demonstrated experience using Power BI

• Working knowledge of SAP S/4HANA. Must understand core modules and standard O&M Technician transactions.

• At least five (5) years of experience in operations or travel logistics specializing in fieldwide operations support working in a remote location or on the Norh Slope is required.

• Proficient experience in reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals is required.

• Proficient experience with writing routine reports and correspondence is required.

• Experience with cloud-based workforce management systems for tracking and managing employee time.

PREFERRED EXPERIENCE

• Five (5)+ years of Travel Coordinator experience supporting large-scale oil and gas or petrochemical operations on the North Slope and/or in Arctic environments, with proficiency in ADP Workforce Suite and workflow/project management tools (e.g., Bluebeam Revu, Adobe Acrobat).

If you are an ASRC Shareholder looking for exciting training opportunities within ASRC Energy, Click here to learn more about the Nutaaq program.

TOTAL REWARDS

ASRC Energy Services, LLC is proud to offer a competitive benefits package aligned with our core ASPIRE values. Our total rewards program is designed to attract and retain top talent while supporting the health, well-being, and professional growth of employees and their families.

We provide comprehensive medical coverage through the Federal Employee Health Benefits Plan (FEHB), as well as dental and vision insurance. Employees are eligible to participate in a 401(k) program with a company match of up to 4% and immediate vesting after just two pay periods. To further support employees and their households, we offer access to an Employee Assistance Program (EAP), along with a wide range of supplemental insurance options including voluntary life insurance, short- and long-term disability, accidental death and dismemberment (AD&D), pet insurance, legal services, identity theft protection, hospital indemnity, accident insurance, and critical illness coverage.

We are also committed to professional development by providing tuition reimbursement opportunities and internal learning resources through our ASPIRE Academy.

To learn more about our full suite of benefits, please visit our benefits page.

WHY WORK WITH US

At ASRC Energy, people come first. We collaborate, value every contribution, and invest in the success of our employees, families, and communities. If you're looking for meaningful work with a company that values safety, integrity, and growth, start your career with ASRC Energy and ASPIRE with us.

Absolute Integrity: We do the right thing because it's the right thing to do.

Safety: Safety is our foundation - we bring it everywhere we go.

People First: We take care of our people, and our people will take care of the business.

Inupiat Heritage: We believe in "one crew, one journey" and honor the values of our founders as we develop the future.

Resilient Family: We encourage the right balance and cultivate strong relationships with our clients and colleagues.

Exceptional Service Quality: We deliver excellence by focusing on client needs and continuously improving our performance.

WORKING ON THE NORTH SLOPE

While working on the North Slope of Alaska, your lodging and food will be provided to you. All camps provide warm meals and options to grab a quick lunch or snack from the spike rooms. Rooms vary from single status to shared rooms where your roommate may work the opposite shift. Wi-Fi and Internet is free and available within the camp. Services vary depending upon where you are staying; however, most facilities offer housekeeping, self-serve laundry, commissary, mail, gyms, TV/Theater Room, etc. Each facility will have its own accommodation and policies that will be reviewed upon on-site orientation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment requirements outlined below are representative of those necessary to successfully perform the essential functions of this position. A post-offer, pre-hire Functional Capacity Evaluation (FCE) will be conducted to ensure an employee's ability to safely meet job standards. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Candidates must be able to comply with the ASRC Energy Driving Records and Motor Vehicle Use Policy, successfully pass a pre-employment drug test which may include both urinalysis and hair testing, and meet the physical requirements of working in a remote location under arctic conditions. In addition, candidates will be required to pass a Fit-for-Duty Exam, complete a background check, and obtain and maintain an access badge for the work location. The availability of this position is contingent upon the Company's continued operational needs once training is completed.

If you need assistance or reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at (907) 334-1688.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information please visit: Workplace Discrimination is Illegal & Pay Transparency Nondiscrimination Provision

NOTE TO ALL CURRENT EMPLOYEES

It is recommended that all current employees inform their managers when they apply for new positions as leadership will be notified of current employees applying for posted positions.