IT Administrator

Now hiring: IT Administrator | Direct Hire

Location: Houston, TX

Salary: $65,000.00 per year

Day Shift

At Staffmark, you're not just filling an IT Administrator position - you're becoming a valued part of a team that wants you to succeed.

Searching for an IT Administrator job where your effort actually matters? We're building a team of reliable pros who keep operations moving, and we recognize the value you bring every shift.

When responsibility calls, you're ready to lead.

(Qualifications & Requirements):

• Bachelor's degree in Information Technology, Computer Science, or related field
• 1+ years of experience in IT Support, IT Administration, Help Desk, Desktop Support, or Systems Administration
• ITIL Foundation certification preferred
• Strong knowledge of Microsoft 365, SharePoint, Teams, Exchange, and Windows environments
• Experience supporting IT infrastructure, end-user devices, and business applications
• Knowledge of IT service management (ITSM) processes, incident management, and ticketing systems
• Experience with IT projects involving software implementation, hardware deployment, or system upgrades
• Familiarity with Fortinet, Cisco Meraki, or CCNA-level networking concepts preferred
• Experience with Power Automate, workflow automation, or digital transformation tools is a plus
• Excellent troubleshooting, customer service, communication, and problem-solving skills
• Strong English communication skills, both verbal and written
• Ability to manage multiple priorities in a fast-paced, customer-focused environment

(Responsibilities & Job Duties):

• Provide end-user IT support by troubleshooting hardware, software, network, and system issues.
• Manage and resolve service requests, incidents, and support tickets through ITSM platforms.
• Support Microsoft 365 applications, including SharePoint, Teams, Outlook, and related collaboration tools.
• Coordinate with external vendors for hardware installations, maintenance, and IT equipment management.
• Assist with employee onboarding, offboarding, workstation setup, and asset tracking.
• Deliver second-level technical support to global and remote users while meeting established SLA requirements.
• Monitor IT performance metrics, service requests, and incident trends to improve service delivery.
• Maintain software licenses, maintenance agreements, and compliance documentation.
• Lead digital transformation initiatives by implementing technology improvements and automating manual processes.
• Conduct user training and promote adoption of new technologies and business systems.

Why This Job?

Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. This is a direct-hire position!

Benefitsvary by client and are confirmed at the time of offer. Example offerings may include:

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance options
• 401(k) retirement savings plan
• Paid time off to support work-life balance

Solid Support. No Guesswork.

Staffmark was great, and the people at the client location were so helpful." - Operations Specialist, Staffmark

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.