Audio Visual Engineer

IPG Photonics is seeking a motivated and hands-on Network Administrator (UC/AV) to join our global Network and Telecommunications team. This role supports a dynamic, high-tech manufacturing environment and is responsible for the deployment, operation, and support of enterprise audio-visual and collaboration technologies, along with first-level escalation support for the global network.

The primary focus of this position is the ownership and day-to-day support of AV and unified communications solutions across conference rooms, training spaces, and special events. A key initial initiative for this role will be supporting IPG's migration from Cisco-based video conferencing platforms to Microsoft Teams Rooms.

The ideal candidate is a reliable self-starter with strong troubleshooting skills, a hands-on approach, and the ability to support business-critical collaboration systems in a global enterprise environment.

Key Responsibilities

• Provide initial troubleshooting and triage for network-related operational incidents; escalate to Level 2 or engineering teams when advanced networking support is required
• Serve as a subject matter expert (SME) for enterprise audio-visual and conference room technologies
• Support, maintain, and help standardize Microsoft Teams Rooms and legacy Cisco video conferencing environments
• Deploy, operate, and maintain AV systems in conference rooms and training areas, including displays, microphones, cameras, speakers, DSPs, and control systems
• Work closely with the Unified Communications team to support conference room operations, issue resolution, and technology improvements
• Provide hands-on AV support for executive meetings, large events, training sessions, and other special events
• Develop, document, and help enforce global AV standards and best practices
• Become the SME for IPG's network monitoring and alerting tools
• Maintain accurate and up-to-date documentation for AV systems, standards, and operational procedures

Preferred Qualifications & Experience

• Mid-level experience supporting unified communications, AV systems, and enterprise network environments
• Network+ certification or equivalent practical networking experience
• Strong experience supporting Microsoft Teams Rooms; familiarity with Cisco video conferencing solutions preferred
• Experience with digital signal processors (DSPs), microphones, amplifiers, speakers, projectors, and display technologies
• Dante certification or hands-on experience with audio-over-IP solutions
• AVIXA CTS certification or equivalent AV industry experience
• Experience supporting technology integrations related to mergers and acquisitions is a plus
• Strong troubleshooting skills and ability to support live, business-critical, and executive-facing environments

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