Fitness Center Assistant

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

ESSENTIAL RESPONSIBILITIES:

• Greet members and guests and respond to questions and requests
• Answer and return phone calls
• Monitor Coliseum email and respond accordingly
• Ensure towels and wash cloths are washed, dried, folded and stored
• Ensure towel and wash cloth quality is maintained by inspecting and discarding damaged towels and wash cloths upon manager approval
• Member laundry is high priority. Ensure our member's laundry is washed, dried, folded in their bag and ready for use. Minimum of 24-hour turnaround.
• Throughout the day, ensure Locker rooms are fully stocked with towels (sweat towels, wash clothes, and large towels), showers are stocked (body wash, shampoo & conditioner), and all counter accessories & amenities are stocked (deodorant, hairspray, lotion, hair dryers, etc.); monitor inventory and report when items are low, and reorders are needed
• Straighten locker room and put away appliances/accessories at regular intervals throughout the day
• Hourly, circulate the locker room areas to replenish amenities.
• Clean and dust mop the areas immediately adjacent to all equipment at regular intervals throughout the day
• Vacuum upstairs gym floor area and studios weekly
• Sweep pool deck weekly
• Clean equipment several times daily, paying special attention to touch surfaces such as handles, heart rate sensors, yoga mats and high areas of traffic.
• Replace weights and accessories that are left out, circulating hourly
• Monitor exercisers and ensure safety of members and equipment
• Ensure the environment is safe for participants by circulating and proactively monitoring safety concerns
• Place standard "out of service" sign on malfunctioning equipment.
• Keep reception area neat and tidy
• Other duties as assigned

Personal Training

• If fully trained and licensed, provide one-on-one and small group personal training to members upon request

Wellness Programming Support

• Service and support in a fitness and wellness focused environment. Responsibilities include creating programming, leading challenges, and familiarity tools for promotions and engagement.

Corporate Values and Culture

• Respects all individuals without regard to their position. Understands that there is no class system.
• Seeks first to understand before responding, does not rush to judgement
• Takes ownership of self and conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle "if it's to be, it's up to me."
• Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best.
• Communicates problems directly, not engaging in rumors or gossip
• Embraces a "Team-First" vs. "Me-First" attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Does not take credit for other's accomplishments and will give others credit with praise and recognition.
• Always tries to do what is right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct.

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

• High school graduate or equivalent
• 2-3 years of experience in a fitness training environment; 3+ years preferred.
• Basic understanding of business service functions. Knowledge of related computer applications
• Previous related experience helpful
• Familiarity with Microsoft Outlook
• Strong interpersonal and communication skills
• Able to lift weights (at least 45 lbs,), ability to bend, stoop, kneel, stretch & reach
• Ability to communicate effectively and tactfully with all levels of personnel
• Ability to multitask in a dynamic fast paced environment
• Knowledge of health and fitness/certifications a plus
• CPR Certified
• Anticipate schedule demands and manage time effectively

KNOWLEDGE, SKILLS, AND ABILITIES:

Self-Development:

• Learning to use professional concepts.

Resourceful:

• Applies Company policies and procedures to routine tasks.

Innovation:

• Handles problems of a limited scope.

Quality:

• Delivers best effort yielding precise results. Work is evaluated by Management for errors.

Decision-Making:

• Follows standard practices and procedures.

Communication:

• Builds stable working relationships internally with effective communication.

Teamwork:

• Generally receives detailed instructions on daily work and builds relationships with team members.

Technical:

• Applies basic technical skills and tools required for the role. Follows established standards, procedures, and documentation.